Salesforce Exam Field-Service-Consultant Topic 3 Question 52 Discussion

Actual exam question for Salesforce's Salesforce Certified Field Service Consultant exam

Question #: 52
Topic #: 3

[All Salesforce Certified Field Service Consultant Questions]

Universal Containers occasionally needs to use two Technicians to complete a job, however the Technicians can be onsite at different times.

How should a Consultant implement this process?

ACreate two Service Appointments and assign two different Resources.

BCreate one Service Appointment and add two Required Resources.

CCreate one Service Appointment and schedule two Resources.

DCreate two Service Appointments and set the Early Start to the Start Time of the first Service Appointment.

Show Suggested Answer

Suggested Answer: A

This option should be recommended to implement this process, as it allows scheduling two technicians to complete a job at different times by creating two separate service appointments and assigning them to different resources. Reference: https://help.salesforce.com/s/articleView?id=sf.fs_service_appointments.htm&type=5

by Alyce at Feb 11, 2024, 02:18 PM

Limited Time Offer

25%

Off

Get Premium Field-Service-Consultant Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Gilma

3 months ago

I prefer option C. It makes more sense to schedule two Resources in one Service Appointment.

upvoted 0 times

...

Junita

3 months ago

I agree with Micah. Option A seems like the most efficient way to handle the situation.

upvoted 0 times

...

Leatha

3 months ago

Hmm, I'm torn between B and C. Might as well flip a coin, right? Or maybe I should just ask the Magic 8 Ball.

upvoted 0 times

Herman

3 months ago

C) Create one Service Appointment and schedule two Resources.

upvoted 0 times

...

Chantay

3 months ago

B) Create one Service Appointment and add two Required Resources.

upvoted 0 times

...

Cherry

3 months ago

A) Create two Service Appointments and assign two different Resources.

upvoted 0 times

...

Micah

3 months ago

I think option A is the best choice because it allows for assigning two different Resources.

upvoted 0 times

...

Dulce

3 months ago

D is a bit convoluted. I'd go with B - it's simple and gets the job done.

upvoted 0 times

Kyoko

3 months ago

I think A could work too, as long as the Resources are assigned correctly.

upvoted 0 times

...

Kirby

3 months ago

B) Create one Service Appointment and add two Required Resources.

upvoted 0 times

...

Shannan

3 months ago

I agree, B seems like the most straightforward option.

upvoted 0 times

...

Cathrine

3 months ago

A) Create two Service Appointments and assign two different Resources.

upvoted 0 times

...

Kenny

4 months ago

I'm leaning towards C. Scheduling the two resources on the same Service Appointment makes the most sense to me.

upvoted 0 times

Earnestine

3 months ago

C) Create one Service Appointment and schedule two Resources.

upvoted 0 times

...

Lavonna

3 months ago

A) Create two Service Appointments and assign two different Resources.

upvoted 0 times

...

Albina

4 months ago

I prefer option C. It makes more sense to schedule two Resources in one Service Appointment.

upvoted 0 times

...

Thurman

4 months ago

Option B seems the most straightforward way to handle this scenario. Why complicate things with multiple appointments?

upvoted 0 times

Gwenn

3 months ago

Option B seems the most straightforward way to handle this scenario. Why complicate things with multiple appointments?

upvoted 0 times

...

Bettye

3 months ago

B) Create one Service Appointment and add two Required Resources.

upvoted 0 times

...

Alease

3 months ago

A) Create two Service Appointments and assign two different Resources.

upvoted 0 times

...

Dannette

4 months ago

I agree with Julieta. Option A seems like the most efficient way to handle the situation.

upvoted 0 times

...

Julieta

4 months ago

I think option A is the best choice because it allows for assigning two different Resources.

upvoted 0 times

...