Cyber Monday 2024! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Salesforce Exam Field Service Consultant Topic 3 Question 64 Discussion

Actual exam question for Salesforce's Field Service Consultant exam
Question #: 64
Topic #: 3
[All Field Service Consultant Questions]

The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is signed.

Which two configurations should a Consultant implement to prevent Work Orders from being closed?

Choose 2 answers

Show Suggested Answer Hide Answer
Suggested Answer: B, D

A custom approval process on work orders is used to define the steps and criteria for approving a work order before it can be closed. A custom validation rule on work orders is used to check the data entered on a work order and prevent it from being saved if it does not meet the specified conditions. By using these configurations, the system can prevent work orders from being closed until the customer service report is signed.


Contribute your Thoughts:

Twana
4 months ago
This is too easy. B and D are the way to go. Gotta love a good bureaucratic process to keep things from actually getting done!
upvoted 0 times
Raymon
3 months ago
Agreed, a little bureaucracy never hurt anyone.
upvoted 0 times
...
Kyoko
3 months ago
Yeah, those would definitely help keep the Work Orders open.
upvoted 0 times
...
Shayne
3 months ago
I think B and D are the best options.
upvoted 0 times
...
...
Teri
4 months ago
Hmm, B and D for sure. Can't have those work orders disappearing before the job is done. It's all about keeping the customer happy!
upvoted 0 times
...
Reyes
4 months ago
I'm going with B and D too. Wouldn't want any pesky work orders getting closed before the customer is satisfied, am I right?
upvoted 0 times
Rebecka
3 months ago
Exactly, we want to make sure the Customer Service Report is signed before closing any Work Orders.
upvoted 0 times
...
Floyd
3 months ago
Custom Approval Process on Work Orders and Custom Validation Rule on Work Orders are key.
upvoted 0 times
...
Wai
3 months ago
Agreed, those options will definitely help keep the Work Orders open.
upvoted 0 times
...
Jeniffer
3 months ago
I think B and D are the way to go.
upvoted 0 times
...
...
Glenna
4 months ago
B) Custom Approval Process on Work Orders and D) Custom Validation Rule on Work Orders seem like the obvious choices here. Gotta make sure those work orders stay open until the customer signs off!
upvoted 0 times
Ciara
3 months ago
Yes, and a custom validation rule can also help enforce the requirement for the customer service report to be signed before closing the work order.
upvoted 0 times
...
Vivan
3 months ago
I agree, having a custom approval process will ensure the work orders are not closed prematurely.
upvoted 0 times
...
...
Barbra
4 months ago
I believe Custom Validation Rule on Work Orders is also necessary to ensure Work Orders remain open.
upvoted 0 times
...
Martina
4 months ago
I agree with Markus, but we also need to set up Custom Work Order Status.
upvoted 0 times
...
Markus
5 months ago
I think we should go with Custom Approval Process on Work Orders.
upvoted 0 times
...

Save Cancel
az-700  pass4success  az-104  200-301  200-201  cissp  350-401  350-201  350-501  350-601  350-801  350-901  az-720  az-305  pl-300  

Warning: Cannot modify header information - headers already sent by (output started at /pass.php:70) in /pass.php on line 77