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Salesforce Exam Field-Service-Consultant Topic 6 Question 46 Discussion
Actual exam question for
Salesforce's
Salesforce Certified Field Service Consultant exam
Question #: 46
Topic #: 6
[All Salesforce Certified Field Service Consultant Questions]
Topic #: 6
The service director at Ursa Major Solar would like to understand the effect that service objectives have on the assignment of service appointments to service resources.
Where can the director view service objective scores for potential appointment time slots?
Suggested Answer:
B
The book appointment action is used to schedule a service appointment based on service objectives and resource availability. The action displays a list of potential time slots with service objective scores for each slot. The higher the score, the better the slot meets the service objectives.
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