Salesforce Exam Field-Service-Consultant Topic 9 Question 34 Discussion

Actual exam question for Salesforce's Salesforce Certified Field Service Consultant exam

Question #: 34
Topic #: 9

[All Salesforce Certified Field Service Consultant Questions]

Customer relationships and reliable service are the main focus this year at Ursa Major Solar. Management has asked that once a technician has serviced a customer, they continue to service that customer when possible.

What should the consultant recommend to meet this requirement?

AAssign a Preferred status Resource Preference to the Account.

BConfigure an account preference on the Service Resource record.

CDesignate a Skill-based resource to the Work Order.

DInclude the Required Resource work type in Scheduling Policies.

Show Suggested Answer

Suggested Answer: D

by Trinidad at Dec 29, 2022, 09:18 PM

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Jo Jo

2 years ago

Good answer is A

upvoted 1 times

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