Salesforce Exam Financial Services Cloud Topic 4 Question 51 Discussion

Actual exam question for Salesforce's Financial Services Cloud exam

Question #: 51
Topic #: 4

[All Financial Services Cloud Questions]

Which three types of preassembled flows can be utilized from the Financial Services Cloud (FSC) packages and the Lightning Flow for FSC package?

AInstitutional Banking flow

BMortgage flow

CInsurance flow

DRetail Banking flows

ECommercial Banking flow

Show Suggested Answer

Suggested Answer: B, C, D

The Financial Services Cloud (FSC) packages and the Lightning Flow for FSC package provide preassembled flows that can be utilized to automate common financial services processes. The types of preassembled flows are:

Retail Banking flows: These flows enable retail banking customers to perform various self-service tasks, such as activating or closing a card, ordering checks, updating communication preferences, disputing transactions, and more1.

Insurance flow: This flow allows insurance customers to initiate the first notification of loss (FNOL) for an insurance policy2.

Mortgage flow: This flow helps mortgage customers to capture their financial information, such as assets, liabilities, income, and expenses, as part of the financial discovery process3.

Financial Services Cloud Flows

Lightning Flow for Financial Services

Retail Banking Flows

Insurance Flow

Mortgage Flow

by Lai at Sep 19, 2024, 07:12 AM

Limited Time Offer

25%

Off

Get Premium Financial Services Cloud Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Stephanie

2 months ago

Haha, this question is a real head-scratcher! I'm going to go with B, C, and D, and then hope the exam grader has a good sense of humor.

upvoted 0 times

Rosalind

1 months ago

I'm not sure, but I'll go with A, B, and C. Fingers crossed!

upvoted 0 times

...

Dalene

2 months ago

I'm going with A, E, and D. Let's see who gets it right!

upvoted 0 times

...

Talia

2 months ago

I think it's B, C, and D too. Good luck to us!

upvoted 0 times

...

Corazon

2 months ago

Hmm, I was thinking B, D, and E would be the right answer. But now I'm doubting myself. Maybe I should have read the package documentation more carefully.

upvoted 0 times

Lilli

2 months ago

Jesusita: Good idea, let's make sure we have the right information.

upvoted 0 times

...

Sarah

2 months ago

Let's review the package details to confirm the correct answer.

upvoted 0 times

...

Craig

2 months ago

I think B, D, and E are correct.

upvoted 0 times

...

Jesusita

2 months ago

I'm not sure, maybe we should double check the documentation.

upvoted 0 times

...

Azalee

2 months ago

I believe Institutional Banking, Commercial Banking, and Mortgage flows are also available in the packages.

upvoted 0 times

...

Marta

3 months ago

I agree with Dorothy. Those flows are commonly used in Financial Services Cloud.

upvoted 0 times

...

Dorothy

3 months ago

I think the preassembled flows are Mortgage, Insurance, and Retail Banking.

upvoted 0 times

...

Lawrence

3 months ago

I'm pretty sure the correct answer is B, C, and D. The Financial Services Cloud package has flows for Mortgage, Insurance, and Retail Banking, but not Institutional or Commercial Banking.

upvoted 0 times