Salesforce Exam Health Cloud Accredited Professional Topic 4 Question 52 Discussion

Actual exam question for Salesforce's Health Cloud Accredited Professional exam

Question #: 52
Topic #: 4

[All Health Cloud Accredited Professional Questions]

Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management.

What should a consultant do in this case?

AInstall the add-on package that delivers Health Cloud Reports for Utilization Management and Health Cloud (or Patient Referral Management.

BUpload a Provider Referral Dashboard Template and enable the action bar so that users can generate a Patient referral Management report.

CInstall the unmanaged extension package that delivers Health Cloud Reports for Patient Referral Management.

DAdd extra picklist values to Account record type and add fields on the page layout for patient referral data for CRM Analytics to generate a Patient Referral Management report.

Show Suggested Answer

Suggested Answer: C

According to the Salesforce documentation1, the Health Cloud Reports for Patient Referral Management is an unmanaged extension package that provides a prebuilt dashboard with reports on important aspects of referral management, such as referral status, referral source, referral age, and referral efficiency. The package also includes custom fields, custom objects, and custom report types to support the dashboard. To use this package, a consultant should install it in their org and assign the appropriate permissions to the users who need to access the dashboard. The package is compatible with Health Cloud and CRM Analytics.

1:Provide Referral Management Reports | Health Cloud Administration | Salesforce Developers

by Mertie at Sep 13, 2024, 12:38 AM

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Cheryl

2 months ago

I'm just happy they didn't ask us to code the whole dashboard from scratch. That would be a real 'patient' referral, if you know what I mean.

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Kiley

2 months ago

B, really? Uploading a template and enabling an action bar? Sounds like a lot of work when the other options are right there.

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Brent

2 months ago

D sounds a bit more complex, adding extra fields and whatnot. I'd rather go with the ready-made solution in A or C.

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Janet

13 days ago

Let's go with A then, it's the most straightforward solution.

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Harris

17 days ago

Yeah, A seems like the most efficient choice for analyzing patient referrals.

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Merissa

23 days ago

I think A would be the best option, it provides prebuilt reports for utilization management.

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Brande

1 months ago

I agree, A or C would be easier and quicker to implement.

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Loreta

2 months ago

C looks good to me, install the unmanaged extension package and get that Patient Referral Management report going. Efficiency is key!

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Alverta

1 months ago

I think C is the way to go, installing the unmanaged extension package for Patient Referral Management.

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Adelle

1 months ago

I agree with Adelle, option A seems like the best choice for analyzing patient referrals.

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Brandon

2 months ago

I think we should go with option A and install the add-on package for Health Cloud Reports.

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Ruthann

2 months ago

Why do you think that? I think option A provides a more comprehensive solution.

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Wilda

3 months ago

I disagree, I believe option B is the best choice.

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Salena

3 months ago

Option A seems the most straightforward solution to get the prebuilt dashboard up and running. No need to reinvent the wheel here.

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Cordelia

2 months ago

Christoper: Sounds good, I'll take care of installing the package.

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Rosita

2 months ago

Let's get that set up so we can start analyzing our patient referrals.

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Christoper

2 months ago

Agreed, it seems like the most efficient solution.

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Cordelia

2 months ago

I think we should go with option A and install the add-on package for Health Cloud Reports.

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Ruthann

3 months ago

I think the consultant should go with option A.

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