Salesforce Exam Heroku-Architect Topic 4 Question 29 Discussion

Actual exam question for Salesforce's Salesforce Certified Heroku Architect exam

Question #: 29
Topic #: 4

[All Salesforce Certified Heroku Architect Questions]

Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)

AAsset History

BContact

CAddress

DSite Details

EProduct Catalog

Show Suggested Answer

Suggested Answer: B, C, D

by Nelida at Jan 27, 2024, 06:18 PM

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Micaela

3 months ago

I'm no field service expert, but Asset History, Contact, and Site Details sound like the obvious choices here. Unless the tech is planning to do some light home redecorating on the side.

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Derrick

2 months ago

Asset History, Contact, and Site Details are definitely the most important cards for technicians to have a complete overview of the upcoming service appointments.

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Derrick

2 months ago

Definitely, those three overview cards provide all the necessary information for technicians to be prepared for their appointments.

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Derrick

3 months ago

I agree, Asset History, Contact, and Site Details are essential for technicians to have context on upcoming service appointments.

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Ashleigh

3 months ago

Ha! Product Catalog? What, is the tech going to give the customer a sales pitch while they're fixing their washing machine? I'll take Asset History, Contact, and Site Details, thanks.

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Theron

2 months ago

Yeah, those three cards provide the essential information needed to efficiently complete the service appointment.

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Soledad

2 months ago

Asset History, Contact, and Site Details are definitely more important for technicians to have context.

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Francoise

2 months ago

I agree, Product Catalog seems unnecessary during a service appointment.

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Twila

3 months ago

Easy peasy! Asset History, Contact, and Site Details are the three I'd go with. Can't imagine a field tech would need to see the Product Catalog on their way to a service call.

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Jesusita

3 months ago

I think the Address, Site Details, and Product Catalog cards would give the technician the best context for upcoming service appointments. The other options seem a bit irrelevant.

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