Wow, 10 million customers? That's a lot of paper bills! They better have a good recycling program in place. But seriously, integrating the systems is the way to go. It's like having all your kitchen appliances on the same circuit - much easier to manage.
Integrating these systems is a no-brainer. How else are they going to keep track of all 10 million customers and their bills? This is like having three separate brains in one body - it's just not efficient!
The correct answer is that the enterprise customer should integrate the EBS, DMS, and CRM systems to have a centralized customer data repository. This will enable them to efficiently manage customer information and billing records.
Wendell
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