Salesforce Exam MuleSoft Integration Architect I Topic 3 Question 18 Discussion

Actual exam question for Salesforce's MuleSoft Integration Architect I exam

Question #: 18
Topic #: 3

[All MuleSoft Integration Architect I Questions]

An organization heeds to procure an enterprise software system to increase cross-selling opportunities and better rack prospect data.

Which category of enterprise software has these core capabilities, when used for its typical and intended purpose?

ASupply Chain Management (SCM)

BIT Service Management (ITSM)

CBusiness-to-Business (A2B)

DCustomer Relationship Management (CRM)

Show Suggested Answer

Suggested Answer: D

by Santos at Sep 19, 2024, 12:56 AM

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Trina

2 months ago

I'm not sure, but I think CRM makes the most sense for increasing cross-selling opportunities and managing prospect data.

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Alise

3 months ago

CRM is the way to go. Unless of course, the organization is looking to start a rock band - then they'd need Band Management software.

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Ardella

2 months ago

A: Unless they're planning to start a rock band, then they might need Band Management software instead!

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Shizue

2 months ago

B: I agree, CRM is designed specifically for managing customer relationships and improving sales.

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Deeanna

2 months ago

A: CRM is definitely the best choice for increasing cross-selling opportunities and managing prospect data.

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Donte

3 months ago

I agree with Lenna. CRM systems are designed to help businesses track and manage customer information effectively.

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Refugia

3 months ago

Haha, easy one. CRM all the way! Though I'm surprised they didn't include an option for 'Horoscope Management' - that's crucial for cross-selling, right?

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Stefania

3 months ago

I'm going with D as well. CRM is designed to help businesses better understand and engage with their customers, which is exactly what this scenario is describing.

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Marvel

3 months ago

Definitely CRM. I mean, the question literally says it's about 'prospect data' and 'cross-selling'- that's the bread and butter of CRM systems.

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Robt

2 months ago

D) Customer Relationship Management (CRM)

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Simona

2 months ago

C) Business-to-Business (A2B)

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Kirby

2 months ago

B) IT Service Management (ITSM)

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Janessa

2 months ago

A) Supply Chain Management (SCM)

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Shannon

3 months ago

D) Customer Relationship Management (CRM) is the obvious choice here. It's all about managing customer data and interactions to drive cross-selling opportunities.

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Doyle

3 months ago

Yes, CRM is designed specifically for managing customer relationships and increasing sales opportunities.

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Doyle

3 months ago

I agree, CRM is definitely the way to go for managing customer data and driving cross-selling opportunities.

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Lenna

3 months ago

I think the answer is D) Customer Relationship Management (CRM). It focuses on managing customer interactions and improving relationships.

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