Salesforce Exam OmniStudio Consultant Topic 1 Question 76 Discussion

Actual exam question for Salesforce's OmniStudio Consultant exam

Question #: 76
Topic #: 1

When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.

What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?

ADataRaptor Turbo

BDataRaptor Extract

CDataRaptor Load

DDataRaptor Transform

Show Suggested Answer

Suggested Answer: B

by Martha at Aug 06, 2024, 03:42 PM

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Teddy

3 months ago

I agree with Maybelle, I also think the answer is B) DataRaptor Extract.

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Maybelle

3 months ago

I think the answer is B) DataRaptor Extract because it involves retrieving specific data.

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Stephaine

3 months ago

I disagree, I believe the answer is D) DataRaptor Transform.

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Brandee

3 months ago

I think the answer is A) DataRaptor Turbo.

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Cathrine

4 months ago

B) DataRaptor Extract for sure. I can practically see the SOQL query to fetch the cases now.

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Craig

3 months ago

DataRaptor Extract seems like the right tool to use in this situation.

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Ariel

3 months ago

I think DataRaptor Extract is the most suitable option for retrieving the list of cases.

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Galen

3 months ago

It makes sense, we can easily extract the necessary data with DataRaptor Extract.

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Verlene

3 months ago

I agree, DataRaptor Extract is the best choice for this scenario.

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Maxima

4 months ago

Because we need to retrieve a list of cases filtered by the customer's asset and the last service date, which involves transforming the data.

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Quentin

4 months ago

Why do you think it's D) DataRaptor Transform?

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Maxima

4 months ago

I disagree, I believe the answer is D) DataRaptor Transform.

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Shannan

4 months ago

I think the answer is B) DataRaptor Extract. It's the only one that makes sense for retrieving a list of cases based on the customer's asset and last service date.

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