Salesforce Exam OmniStudio Consultant Topic 3 Question 84 Discussion

Actual exam question for Salesforce's OmniStudio Consultant exam

Question #: 84
Topic #: 3

A business wants to display customer 360 information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically. The agents will need to take different actions depending on the context of each group of information.

Which tool should a consultant recommend to meet this requirement?

AOmniscript

BLightning web components

CVisualforce Page

DFlexCards

Show Suggested Answer

Suggested Answer: B

by Glory at Oct 22, 2024, 01:00 PM

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Whitney

22 days ago

FlexCards, huh? Sounds fancy. Is it also capable of making me a sandwich while I'm at it?

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Kate

7 days ago

B: Yeah, FlexCards can group information logically for call center agents.

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Ryann

12 days ago

A: I think FlexCards would be a great choice for displaying customer 360 information.

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Shayne

1 months ago

Lightning web components, really? I don't know, that seems a bit overkill for a simple console app.

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Rolland

4 days ago

C: Lightning web components might be too complex for this use case.

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Ailene

8 days ago

B: I agree, Omniscript is designed for creating guided experiences for users.

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Edwin

14 days ago

A: I think Omniscript would be a good choice for displaying customer 360 information.

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Alayna

1 months ago

Hmm, I'm not sure Omniscript is the right fit here. Doesn't it focus more on guided processes rather than just displaying information?

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Ligia

1 months ago

I disagree, I believe Lightning web components would be more suitable for displaying customer 360 information.

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Margart

1 months ago

Visualforce Page sounds like a good option to me. It's a classic choice for displaying customer data.

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Kati

1 days ago

Visualforce Page sounds like a good option to me. It's a classic choice for displaying customer data.

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Stephanie

16 days ago

I disagree, Lightning web components would provide a more modern and flexible solution.

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Vanesa

26 days ago

I think Omniscript would be the best tool for this.

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Annice

2 months ago

I think Omniscript would be the best tool for this.

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Kenny

2 months ago

I think FlexCards would be the way to go. It's designed for this kind of contextual information display.

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Pamela

14 days ago

I think Lightning web components might be a good option for this requirement as well.

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Johana

16 days ago

Omniscript could also work well for grouping customer information together.

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Lynsey

18 days ago

I agree, FlexCards are perfect for showing contextual information in a logical way.

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Lindsay

1 months ago

FlexCards would be a great choice for displaying customer 360 information.

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