Salesforce Exam OmniStudio Consultant Topic 6 Question 63 Discussion

Actual exam question for Salesforce's OmniStudio Consultant exam

Question #: 63
Topic #: 6

A business is creating an agent console with FlexCards to provide a 360 view of their customers. The business wants the following information displayed:

* Account information including account name, phone, and website

* Active opportunities related to the account

* Active contracts related to the account

* The ability to view and renew contracts

An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.

How should the consultant design the FlexCards to meet these requirements?

AParent FlexCard with multiple Child and Card Actions

BParent FlexCard with multiple Child and different Card States

CParent FlexCard with single Child and multiple Card States

DParent FlexCard with single Child and Card Actions

Show Suggested Answer

Suggested Answer: A

by Ma at Feb 11, 2024, 01:46 AM

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Sean

6 months ago

I think we should consider all options carefully before making a decision. Each option has its own pros and cons, and we need to choose the one that best fits the needs of the business.

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I see your point, but I still think A) Parent FlexCard with multiple Child and Card Actions is the way to go. It offers the best balance between displaying information and providing actionable insights.

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Erick

6 months ago

I'm not sure about the other options, but I think B is the way to go. Gotta love those parent-child relationships, am I right? It's like a big happy FlexCard family!

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Emerson

5 months ago

Definitely, it will provide a comprehensive view of the customer's account details and related opportunities and contracts.

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Helga

5 months ago

Yeah, having multiple Child and different Card States will make it easy to navigate through the different sections.

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Theron

5 months ago

I agree, B seems like the best option for displaying all that information in a clear way.

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Katina

6 months ago

I agree with option D) Parent FlexCard with single Child and Card Actions. This would make it easier for users to navigate and take necessary actions without overwhelming them with too much information at once.

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Svetlana

6 months ago

I think C) Parent FlexCard with single Child and multiple Card States would be the most efficient option. It allows for a cleaner and simpler design while still showcasing all the required information.

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Andrew

6 months ago

I disagree, I believe B) Parent FlexCard with multiple Child and different Card States is the better choice. This way, we can organize the information better and show different states of the cards depending on the data.

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Latonia

7 months ago

I think the best option is A) Parent FlexCard with multiple Child and Card Actions. This way, we can display all the necessary information and also allow for different actions to be taken.

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Irene

7 months ago

Haha, looks like we've got a lot of options here! I'm leaning towards B myself, but I'm curious to hear what the other candidates think. Maybe we can all get together for a FlexCard game night afterwards?

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Helene

6 months ago

I agree, A could be a good option for this project.

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Ressie

6 months ago

I agree, A sounds like a good option for displaying all that information.

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Beckie

6 months ago

I think A could work well too, with multiple Child and Card Actions.

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Annmarie

6 months ago

I think A could work well too, with multiple Child and Card Actions.

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Nikita

7 months ago

I see your point, but I think a Parent FlexCard with single Child and multiple Card States could also work well for this scenario.

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Wei

7 months ago

But wouldn't having multiple Child and different Card States make it easier to organize and display the information?

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Aretha

7 months ago

Option C seems a bit limiting. I'd prefer to have the flexibility of multiple child cards to really showcase all the important information.

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Bulah

7 months ago

I think option A with multiple child and card actions would be the best choice for displaying all the necessary information.

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Sol

7 months ago

I agree, having multiple child cards would allow for a more comprehensive view of the customer.

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An

7 months ago

I think option B is the way to go. Having multiple child cards with different states to display the account, opportunities, and contracts sounds like the best approach to provide that 360-degree view.

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Jamika

6 months ago

I think we can confidently recommend option B to the business for their agent console design.

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Mammie

6 months ago

Having different states for each child card will definitely help in achieving that goal.

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Bulah

6 months ago

Exactly, it's important to design the FlexCards in a way that is user-friendly and intuitive for the agents using the console.

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Owen

6 months ago

It will also allow for easy navigation between the different sections without overwhelming the user with too much information at once.

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Noah

6 months ago

That makes sense, it will provide a clear and organized view of the account details, opportunities, and contracts.

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Susana

7 months ago

I agree, having multiple child cards with different states will make it easier to display all the necessary information.

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Leslie

7 months ago

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Christa

7 months ago

I agree, having multiple Child and Card Actions would allow for easy access to different types of information.

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Glory

7 months ago

I think the consultant should design the FlexCards with a Parent FlexCard and multiple Child and Card Actions.

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Salesforce Exam OmniStudio Consultant Topic 6 Question 63 Discussion

Contribute your Thoughts:

Sean

Margurite

Erick

Emerson

Helga

Theron

Katina

Svetlana

Andrew

Latonia

Irene

Helene

Ressie

Beckie

Annmarie

Nikita

Wei

Aretha

Bulah

Sol

An

Jamika

Mammie

Bulah

Owen

Noah

Susana

Leslie

Christa

Glory