Salesforce Exam Process Automation Topic 5 Question 44 Discussion

Actual exam question for Salesforce's Process Automation exam

Question #: 44
Topic #: 5

[All Process Automation Questions]

Which three options are appropriate to distribute as a flow in a Site or a Portal instead of a

Salesforce org?

AA survey to collect feedback on new products.

BA guided script for service reps to follow when customers lose their credit card.

CAn interest form for an upcoming conference.

DA partner-sourced lead conversion wizard for internal Sales team.

EA new product registration form.

Show Suggested Answer

Suggested Answer: A, C, E

Flows that are suitable for distribution in a Site or a Portal, rather than within a Salesforce org, include those intended for external users, such as customers or partners. Examples include a survey to collect feedback on new products, an interest form for an upcoming conference, and a new product registration form. These types of flows are designed to gather information or provide services to users who do not have access to the internal Salesforce org. Reference: Salesforce Help - Distribute Flows to Customers and Partners

by Gianna at Sep 19, 2024, 11:14 AM

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Rosann

2 months ago

I would also add option D because it helps streamline the lead conversion process for the Sales team.

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Ruby

2 months ago

I agree with Mee. Those options focus on customer engagement and data collection.

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Mee

2 months ago

I think options A, C, and E are appropriate for a Site or Portal.

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3 months ago

Definitely not B - I don't want my credit card drama splashed all over the company intranet. That's just asking for trouble.

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Marlon

1 months ago

E) A new product registration form.

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Cherelle

2 months ago

C) An interest form for an upcoming conference.

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Precious

2 months ago

A) A survey to collect feedback on new products.

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Flo

3 months ago

A, C, and E seem like the obvious choices for a site or portal. I mean, who wouldn't want to fill out a survey or register for a conference on their lunch break?

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Hillary

2 months ago

User 2

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Annelle

2 months ago

User 1

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