Salesforce Exam Public Sector Solutions Topic 1 Question 14 Discussion

Actual exam question for Salesforce's Public Sector Solutions exam

Question #: 14
Topic #: 1

A government agency charges license fees for small businesses. The agency uses Public Sector Solutions to automate the license application process and dynamically calculate the license fee (based on multiple parameters, ex: revenue, industry type, etc..) for a specific business customer.

Which public sector tools should be leveraged tor this use case?

AApplication form using Omniscripts and embed the license fee logic using integration procedures

BApplication form using Flows and embed the Business Rules Engine to derive the license fee in the process.

CApplication form using Omniscripts and embed the Business Rules Engine to derive the license fee in the process

DApplication form using Omniscripts and embed the license fee logic using triggered flows

Show Suggested Answer

Suggested Answer: C

Application form using OmniScripts and embedding the Business Rules Engine to derive the license fee in the process is a way to automate the license fee calculation for small businesses based on multiple parameters using Public Sector Solutions tools. OmniScripts are guided digital forms that can be used to capture data from external users, such as license or permit applicants. Business Rules Engine (BRE) is a feature of Public Sector Solutions that can help public sector agencies to create and manage business rules and logic, such as determining fees or eligibility. OmniScripts can embed the Business Rules Engine to derive the license fee in the process based on multiple parameters, such as revenue, industry type, etc. Reference: https://help.salesforce.com/s/articleView?id=psc_admin_setup_omniscript.htm&type=5&language=en_US https://help.salesforce.com/s/articleView?id=psc_admin_setup_bre.htm&type=5&language=en_US

by Lashaunda at Mar 15, 2024, 03:22 AM

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Sheron

5 months ago

I think using Omniscripts with Business Rules Engine is the best option for this use case

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Karima

6 months ago

That sounds like a good solution. It would make the process more efficient

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Omega

6 months ago

I bet the agency is using the latest and greatest technology to automate this process. Why else would they choose Public Sector Solutions? Option C gets my vote.

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Amina

5 months ago

I agree, leveraging Omniscripts and the Business Rules Engine would definitely streamline the process for small businesses.

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Verona

5 months ago

Option C gets my vote too. It seems like the most efficient way to calculate the license fee.

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Ruthann

6 months ago

You're right, we can embed the Business Rules Engine in the application form using Omniscripts

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Alaine

6 months ago

But what about the license fee logic? Shouldn't we use the Business Rules Engine for that?

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Karima

6 months ago

I agree, Omniscripts are user-friendly and easy to customize

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Ruthann

6 months ago

I think we should use Omniscripts for the application form

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Lelia

6 months ago

That's a good point, maybe a combination of both is the way to go.

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Dino

6 months ago

Hmm, I wonder if the agency would consider a subscription-based model instead of license fees? Just a thought. As for the question, I'd go with Option B.

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Nana

5 months ago

I agree. Option B seems like the best choice for this use case.

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Shayne

5 months ago

I think a subscription-based model could be interesting.

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Micah

6 months ago

Option A looks a bit outdated. I'd prefer a more modern approach like Flows or the Business Rules Engine.

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Eric

5 months ago

I see your point, Option B does seem like a more advanced choice compared to Option A.

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Lavelle

5 months ago

I think Option C with Omniscripts and the Business Rules Engine could also work well for this use case.

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Anjelica

6 months ago

I agree, Option B with Flows and the Business Rules Engine sounds like a more modern and efficient solution.

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Lorean

6 months ago

Option D is an interesting choice. Embedding the license fee logic using triggered flows could be a clever way to handle the dynamic calculations.

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Sabra

5 months ago

I agree, it would streamline the process for small businesses.

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Rutha

5 months ago

Yeah, using triggered flows for dynamic calculations sounds efficient.

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Ryann

6 months ago

I think option D is a good choice.

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Tasia

6 months ago

I'm leaning towards Option C. Omniscripts paired with the Business Rules Engine sounds like a robust solution for this use case.

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Hannah

5 months ago

Yeah, Omniscripts with the Business Rules Engine would definitely streamline the fee calculation process.

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Solange

5 months ago

I agree, Option C seems like the best choice for automating the license application process.

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Lizbeth

5 months ago

Using Omniscripts and the Business Rules Engine for calculating license fees seems like a smart move.

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Werner

5 months ago

I agree, Option C is the way to go. It will definitely streamline the license fee calculation process.

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Yesenia

5 months ago

I agree, Option C sounds like a robust solution for automating the license application process.

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Lindsey

6 months ago

Option C seems like the best choice. Omniscripts with the Business Rules Engine is a powerful combination.

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Kiera

6 months ago

Option C seems like the best choice. Omniscripts with the Business Rules Engine is a powerful combination.

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Michell

7 months ago

I see the point, but Business Rules Engine might be more suitable.

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Elly

7 months ago

I prefer option B, using Flows seems more efficient.

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Vivan

7 months ago

I agree with Lelia, Omniscripts are very flexible.

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Pearlene

7 months ago

Option B seems like a good fit. Flows and the Business Rules Engine should be able to handle the dynamic calculation of the license fee based on the parameters.

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Lelia

7 months ago

I think option A is the best choice.

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