Salesforce Exam Sales Cloud Consultant Topic 3 Question 94 Discussion

Actual exam question for Salesforce's Sales Cloud Consultant exam

Question #: 94
Topic #: 3

Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned.

Which solution should the consultant recommend when CK sets up the new account process?

APlace the user in a separate role at the highest level of the role hierarchy.

BAdd the user to a separate role at the lowest level of the role hierarchy.

CAssign the Modify All Data permission to the user.

Show Suggested Answer

Suggested Answer: B

Adding the user to a separate role at the lowest level of the role hierarchy ensures that the manual reviewer does not inadvertently gain access to other users' accounts through role hierarchy-based sharing rules. This setup confines the user's access to only those records explicitly assigned to them, maintaining data security and ensuring proper access control.

Role Hierarchy Best Practices

Managing User Permissions

by Clorinda at Jul 03, 2024, 05:08 PM

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Carin

4 months ago

I'm picturing this user drowning in a sea of account records. A or B are the way to go, unless they want to give them the keys to the entire kingdom with C!

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Fausto

4 months ago

C) Assign the Modify All Data permission to the user.

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Michel

4 months ago

B) Add the user to a separate role at the lowest level of the role hierarchy.

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Julie

4 months ago

A) Place the user in a separate role at the highest level of the role hierarchy.

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Rickie

5 months ago

This is a tough one, but I reckon C is the funniest answer. Modify All Data? Might as well just give them the whole dang database!

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Brynn

3 months ago

True, it does sound like giving them the keys to the kingdom!

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Celeste

3 months ago

Haha, yeah, giving them Modify All Data permission does seem a bit extreme!

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Eleonore

3 months ago

C) Assign the Modify All Data permission to the user.

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Martina

3 months ago

B) Add the user to a separate role at the lowest level of the role hierarchy.

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Jenise

3 months ago

A) Place the user in a separate role at the highest level of the role hierarchy.

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Daniel

5 months ago

I'm gonna have to go with A on this one. Putting the user in a separate role at the highest level will ensure they have the necessary access without messing up the rest of the hierarchy.

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Haydee

5 months ago

I agree with Thurman, option C gives the user the necessary permissions to handle the accounts effectively.

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Regenia

5 months ago

B seems like the best option to me. Adding the user to a separate role at the lowest level of the hierarchy will keep things organized and secure.

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Marlon

4 months ago

B) Add the user to a separate role at the lowest level of the role hierarchy.

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Osvaldo

4 months ago

A) Place the user in a separate role at the highest level of the role hierarchy.

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Chery

5 months ago

But with option A, the user will have visibility over all accounts.

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Ruthann

5 months ago

Hmm, I think C is the way to go. Giving the user the Modify All Data permission will allow them to easily re-assign those accounts without any hassle.

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Inocencia

4 months ago

Hmm, I think C is the way to go. Giving the user the Modify All Data permission will allow them to easily re-assign those accounts without any hassle.

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