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Salesforce Exam Salesforce Administrator Topic 3 Question 70 Discussion

Actual exam question for Salesforce's Salesforce Administrator exam
Question #: 70
Topic #: 3
[All Salesforce Administrator Questions]

Brokers at DreamHouse Realty need to see certain information about one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date.

Which two changes in Setup should the administrator make?

Show Suggested Answer Hide Answer
Suggested Answer: B, D

To see certain information about one or more cases when referencing the contact record, an administrator can use two methods: edit the Related List component in the Lightning App Builder and choose Related List as the related list type; and use the page layout editor to include the appropriate column in the Cases related list. The Related List component is a component that allows users to view and edit records related to a parent record on a record page. The Related List component has two types: Related List and Enhanced List. The Related List type shows records in a table format with columns that match the page layout of the parent record. The Enhanced List type shows records in a compact format with fewer columns and actions. To change the type of the Related List component, an administrator can use the Lightning App Builder and select either Related List or Enhanced List from the properties panel. The page layout editor is a tool that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. To include appropriate columns in a related list, such as case name, case ID, customer name, case reason, case status, and case creation date for cases related to contacts, an administrator can use the page layout editor and drag and drop the desired fields from the palette to the Cases related list on the contact page layout. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_related_lists_component.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5


by Kathryn at Sep 16, 2024, 03:56 PM

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Theola
2 months ago
This question is a piece of cake! The answer is C and D, no doubt about it. Unless you want to be stuck in the Dark Ages of related lists, that is.
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Deandrea
7 days ago
Let's make sure the brokers have everything they need to do their job efficiently.
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Daisy
8 days ago
I agree, it's important to have all the necessary information easily accessible.
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Glory
18 days ago
Enhanced List is definitely the way to go for better visibility.
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Shalon
27 days ago
I think you're right, C and D are the way to go.
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Clarinda
2 months ago
Easy peasy! The answer is definitely C and D. Who else would choose to use a regular related list when you can have the enhanced version?
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Nieves
27 days ago
Definitely, C and D will make things much easier for the brokers. Good choice!
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Dottie
1 months ago
Agreed, regular related lists are so last season. C and D it is.
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Kami
1 months ago
I think C and D are the way to go. Enhanced list all the way!
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Dona
3 months ago
Wow, this seems like a tricky one. I'm going to go with C and D, but I'm not 100% confident.
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Rose
3 months ago
Hmm, I'm not sure about this one. I think the answer could be B and D, since the question mentions needing to see certain information in the contact record.
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Celestine
2 months ago
Let's go with B and D then.
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Denise
2 months ago
That makes sense, we want to make sure the brokers can see all the necessary information.
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Sue
2 months ago
I agree, we need to edit the Related List component and include the appropriate column in the Cases related list.
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Nichelle
2 months ago
I think the answer is B and D.
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Lenna
3 months ago
I think option D is also a good choice. Including the appropriate column in the Cases related list can provide quick access to the required information.
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Zena
3 months ago
I agree with Ivette. That way, the brokers at DreamHouse Realty can easily see the necessary information about the cases.
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Adelina
3 months ago
I think the answer is C and D. The administrator should edit the Related List component in the Lightning App Builder and choose Enhanced List as the related list type, and also use the page layout editor to include the appropriate columns in the Cases related list.
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Tawanna
2 months ago
That makes sense, editing the Related List component and including the appropriate columns is important.
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Tawanna
2 months ago
I agree, C and D are the correct changes to make.
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Ivette
3 months ago
I think the administrator should use the page layout editor to change the related list type to Enhanced List.
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