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Salesforce Exam Salesforce-Certified-Administrator Topic 4 Question 67 Discussion

Actual exam question for Salesforce's Salesforce Certified Administrator exam
Question #: 67
Topic #: 4
[All Salesforce Certified Administrator Questions]

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.

How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

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Suggested Answer: B

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different users based on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5


by Almeta at Aug 03, 2024, 03:30 PM

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Kayleigh
3 days ago
Haha, imagine if the options included 'Create 10 page layouts, one for each type of condo!' That would be a classic Salesforce move.
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Luther
4 days ago
Option C is an interesting idea, but I'm not sure if it's the most efficient approach. Relying solely on business processes could get messy.
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Ahmad
7 days ago
I bet the homeowners' association would love that idea. 'Oh, you want to hold an open house? Sure, just fill out these 10 forms first!'
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Sheridan
12 days ago
I think having separate page layouts for houses and condominiums would make it easier to manage the different status values.
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Kristofer
18 days ago
Option B seems like the way to go. Using record types and business processes ensures the right fields are displayed based on the property type.
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Loreta
12 days ago
A) Create one page layout. Use record types to ensure the proper status picklist values display.
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Oneida
24 days ago
But wouldn't creating one page layout with business processes also work?
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Cecily
26 days ago
I agree with Thomasena. Using business processes and record types will help display the appropriate picklist values.
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Thomasena
1 months ago
I think the administrator should create two page layouts.
upvoted 0 times
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