Salesforce Exam Salesforce Communications Cloud Topic 2 Question 16 Discussion

Actual exam question for Salesforce's Salesforce Communications Cloud exam

Question #: 16
Topic #: 2

[All Salesforce Communications Cloud Questions]

A Company wants to improve their quote to order journey experience, the journey contains manufacturing products and services, and integration with inventory system for device reservation. They want to have smooth omni channel experience. What approach should a consultant take during planning to ensure optimal development and time to market?

APlan for three user stories running in parallel: UX design, Device reservation, API and inventory system integration

BPlan for three user stories running subsequently: UX design first, Device Reservation API second, and inventory management system at last

CUX experience is the most important. Fully design and validate the UX before designing the integration step

DExact data in integration is an input to the ux design. Detailed Design of the integration... can start

Show Suggested Answer

Suggested Answer: A

by Honey at Jun 30, 2024, 09:07 AM

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Idella

4 months ago

Option A? More like 'Plan for three user stories running in parallel... to the moon!' Gotta love that time-to-market mindset.

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Tommy

3 months ago

Absolutely, time to market is crucial in today's fast-paced business environment.

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Sherita

3 months ago

I agree, it's all about optimizing the development process to ensure a smooth omni channel experience.

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Ty

3 months ago

Definitely! Planning for parallel user stories can really speed up the development process.

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Lea

4 months ago

Option A? More like 'Plan for three user stories running in parallel... to the moon!' Gotta love that time-to-market mindset.

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Haley

5 months ago

Hah, option D? Sounds like a recipe for a never-ending project. Might as well call it the 'Detailed Design of the Integration Black Hole' approach.

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Thea

5 months ago

Option C is the way to go. Focus on the user experience, and the rest will follow naturally. Gotta keep those customers happy, am I right?

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Cherry

3 months ago

Agreed. Once the UX is solid, everything else can fall into place smoothly.

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Alline

3 months ago

Definitely! Happy customers lead to repeat business. So, focusing on UX first makes sense.

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Werner

3 months ago

Option C is the way to go. Focus on the user experience, and the rest will follow naturally. Gotta keep those customers happy, am I right?

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Teresita

4 months ago

I agree, focusing on UX will ensure a smooth omni channel experience for the customers.

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Elvera

4 months ago

Absolutely, happy customers are loyal customers. It all starts with a great UX.

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Fletcher

4 months ago

Option C is definitely the way to go. User experience is key!

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Davida

5 months ago

I disagree. Option B is more logical, as you need to design the UX first before building the integration components.

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Serita

5 months ago

But having user stories running in parallel can help speed up the development process and ensure all aspects are considered.

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Lourdes

5 months ago

Option B is more logical, as you need to design the UX first before building the integration components.

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Jesusita

5 months ago

That's a good point, maybe we should plan for UX design and integration simultaneously.

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Roosevelt

5 months ago

But shouldn't we also consider integrating with the inventory system early on?

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Benton

6 months ago

I agree with Jesusita, UX is crucial for a smooth omni channel experience.

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Melda

6 months ago

I think option A is the best approach. Parallelizing the user stories will help expedite the time to market.

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Elbert

5 months ago

Yes, it's important to have a smooth omni channel experience for the customers.

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Evelynn

5 months ago

I agree, parallelizing the user stories will definitely help speed up the development process.

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Jesusita

6 months ago

I think we should focus on UX design first.

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