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Salesforce Exam Salesforce Communications Cloud Topic 2 Question 27 Discussion

Actual exam question for Salesforce's Salesforce Communications Cloud exam
Question #: 27
Topic #: 2
[All Salesforce Communications Cloud Questions]

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.

Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

Show Suggested Answer Hide Answer
Suggested Answer: A

Contribute your Thoughts:

Pete
9 days ago
Option B with the custom trigger and CSV export? Sounds like a job for the '90s called, they want their data integration strategy back.
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Ronny
10 days ago
Option D mentions the CPQ API, which is interesting, but it's not clear how that would work in this specific use case. I'd stick with the straightforward REST API integration in Option A.
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Oretha
11 days ago
Option C seems a bit convoluted. Exporting to CSV and then creating a custom object to trigger the integration? Sounds like a lot of unnecessary steps.
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Iesha
15 days ago
I agree, Option A is the way to go. Exposing the EPC API from the inventory system to create the product records in the catalog is a clean and seamless integration.
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Christiane
1 months ago
Option A sounds like the most efficient way to sync the SKU data with the communication cloud EPC products. Using the enterprise product catalog REST APIs to integrate the systems seems like the best approach.
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Bernardine
1 days ago
It definitely seems like the most reliable option to minimize customer issues.
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Aja
4 days ago
I agree, using the REST APIs to integrate the systems would streamline the process.
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Polly
22 days ago
Option A sounds like the most efficient way to sync the SKU data with the communication cloud EPC products.
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Junita
1 months ago
I disagree, I believe option D is better as it utilizes CPQ API to getCartProducts which can streamline the process more efficiently.
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Shannon
1 months ago
I think option A is the best choice because it allows for direct integration with the inventory management system using REST APIs.
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