Salesforce Exam Salesforce-Contact-Center Topic 3 Question 7 Discussion

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Juan

3 months ago

Haha, imagine if they tried to use carrier pigeons to send push notifications. 'Sorry, your message is delayed - the pigeon got distracted by a shiny object.'

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Shawnda

3 months ago

True, In-App messaging keeps users engaged while they're interacting with the app.

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Mitzie

3 months ago

I was considering Messaging for In-App too. It's really effective.

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Soledad

3 months ago

I'm not sure why Facebook Messenger (B) would be an option here. Ursa Major Solar's focus seems to be on their own application, not integrating with third-party messaging platforms.

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Noah

3 months ago

SMS Messaging (A) could also work, but pushing notifications directly through the application (C) seems like a more seamless and user-friendly approach.

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Keneth

2 months ago

I think Facebook Messenger (B) could also be a good channel for UMS to implement push notifications.

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Paulina

2 months ago

I agree, pushing notifications through the application would be more convenient for customers.

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Tanesha

2 months ago

C) Messaging for In-App

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Emmanuel

3 months ago

A) SMS Messaging

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Lonna

4 months ago

I think the answer is C. Messaging for In-App seems like the most logical choice for implementing customer push notifications as part of the Engagement upgrade project.

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