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Salesforce Exam Salesforce Loyalty Management Topic 3 Question 33 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam
Question #: 33
Topic #: 3
[All Salesforce Loyalty Management Questions]

Northern Trail Outfitters (NTO) has launched a new promotion, which gives a hat and a pair of gloves to each member of the Loyalty Program that bought a coat in winter. However, winter has arrived, and the reports are missing information about the voucher definition of hat and gloves associated with any existing voucher and have found that there are transactions that contain the coat product.

Which two options should the Loyalty Administrator review to verify why the promotion vouchers associated with the members who have bought coats are missing?

Show Suggested Answer Hide Answer
Suggested Answer: A, C

To address the issue of missing promotion vouchers for members who purchased coats, the Loyalty Administrator should review:

A: Ensure the promotion has been accurately created with the right characteristics and dates, and that the Voucher Definition is correctly associated. This verifies that the promotion is set up to trigger the desired rewards (hat and gloves) for qualifying purchases (coat).

C: Confirm that the flow intended to apply the promotion is active and properly configured. This flow is responsible for detecting qualifying transactions and applying the voucher to the member's account.


Contribute your Thoughts:

Ma
2 months ago
B? Really? I doubt the Current Liability Amount has anything to do with missing promotion vouchers. A and C are the way to go.
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Adelaide
26 days ago
B? Really? I doubt the Current Liability Amount has anything to do with missing promotion vouchers. A and C are the way to go.
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Louis
1 months ago
B? Really? I doubt the Current Liability Amount has anything to do with missing promotion vouchers. A and C are the way to go.
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Aliza
1 months ago
C) That the flow is active and has been created to apply the promotion.
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Shawn
2 months ago
C) That the flow is active and has been created to apply the promotion.
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Herschel
2 months ago
A) That the promotion has been created with the characteristics, correct dates, and the associated Voucher Definition.
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Cherry
2 months ago
A) That the promotion has been created with the characteristics, correct dates, and the associated Voucher Definition.
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Alethea
2 months ago
I think option C should also be reviewed to ensure the promotion flow is active and applied correctly.
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Cristina
2 months ago
I agree with Dulce, option A seems like the most relevant one to verify the missing vouchers.
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Dulce
2 months ago
I think the Loyalty Administrator should review option A to check the promotion details.
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Mona
3 months ago
I'd go with A and D. Gotta make sure the promotion is set up right and the members are eligible.
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Quentin
3 months ago
Haha, I bet someone forgot to define the voucher details. Always check the fine print, folks!
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Idella
3 months ago
A and C for sure! Gotta check the promotion details and make sure the flow is active to apply the promotion correctly.
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Graciela
1 months ago
It's important to make sure everything is set up correctly for the promotion to work smoothly.
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Jose
2 months ago
Yes, those are definitely the two options that the Loyalty Administrator should review.
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Beckie
2 months ago
I agree, checking the promotion details and ensuring the flow is active are crucial.
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