Salesforce Exam Service Cloud Consultant Topic 1 Question 64 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam

Question #: 64
Topic #: 1

[All Service Cloud Consultant Questions]

After migrating from Knowledge to Lightning Knowledge, Authors are unable to create FAQ article type, but can successfully create Install Notes articles type. Support Managers have confirmed that articles of types FAQ exist in Production.

How should a consultant correct this problem

AGrant Authors access to the FAQ article type.

BSet article Org Wide Default to Public ReadWrite.

CAdd Authors to the FaQ Data Category.

DGrant Authors access to the FaQ record type

Show Suggested Answer

Suggested Answer: D

by Belen at Dec 08, 2022, 02:23 PM

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