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Salesforce Exam Service Cloud Consultant Topic 5 Question 10 Discussion
Actual exam question for
Salesforce's
Service Cloud Consultant exam
Question #: 10
Topic #: 5
[All Service Cloud Consultant Questions]
Topic #: 5
Support process: escalation queue if not responded in 2 hours within business hours until marked Urgent which requires 24/7 resolution.
Suggested Answer:
C
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