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Salesforce Exam Service Cloud Consultant Topic 7 Question 99 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam
Question #: 99
Topic #: 7
[All Service Cloud Consultant Questions]

Universal Containers has tested Skills-Based Routing in a sandbox and is ready to deploy to production.

Which solution should a consultant use to deploy the Service Resources, Skills, and Routing?

Show Suggested Answer Hide Answer
Suggested Answer: B

For deploying Service Resources, Skills, and Routing configurations from sandbox to production, using Data Loader is recommended. This tool allows for the bulk import, export, and update of data, making it suitable for transferring complex configurations related to Skills-Based Routing and associated records efficiently.


Contribute your Thoughts:

Denise
2 months ago
I prefer using Data Import Wizard because it's easier to use and more user-friendly for deployment.
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Trinidad
2 months ago
I agree with Denae. Data Loader is more powerful and can handle larger data volumes.
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Denae
2 months ago
I think we should use Data Loader to deploy the Service Resources, Skills, and Routing.
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Yuette
2 months ago
I heard the Data Import Wizard comes with a complimentary unicorn ride, so that's my pick!
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Melodie
2 months ago
Data Loader all the way, it's like the Swiss Army Knife of data management tools!
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Becky
2 months ago
Data Loader is definitely the best choice for deploying Service Resources and Skills.
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Carmela
2 months ago
C) Mass Transfer Records
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Anisha
2 months ago
B) Data Loader
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Walton
2 months ago
A) Data Import Wizard
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Jerry
2 months ago
The Data Import Wizard might be the most user-friendly option, but I'm not sure if it has the necessary capabilities for this deployment.
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Ressie
3 months ago
Mass Transfer Records sounds like a quick and easy solution, but I'm not sure if it can handle the complexity of Skills-Based Routing.
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Carey
2 months ago
C) Mass Transfer Records
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Brittani
2 months ago
B) Data Loader
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Ceola
2 months ago
A) Data Import Wizard
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Wenona
3 months ago
I think the Data Loader is the way to go. It's reliable and efficient for bulk data transfers.
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Tanja
2 months ago
I think we should go with the Data Loader for this deployment to production.
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Lettie
2 months ago
I've used the Data Loader before and it made the deployment process much smoother.
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Donte
2 months ago
It's definitely the most reliable and efficient choice for bulk data transfers.
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Reita
2 months ago
I agree, the Data Loader is the best option for deploying Service Resources, Skills, and Routing.
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