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Salesforce Exam Service Cloud Consultant Topic 9 Question 32 Discussion
Actual exam question for
Salesforce's
Service Cloud Consultant exam
Question #: 32
Topic #: 9
[All Service Cloud Consultant Questions]
Topic #: 9
The VP of Service at Universal Containers is looking for ways to reduce contact center costs.
Which two metrics should the Consultant recommend?
Choose 2 answers
Suggested Answer:
A, B
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