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Salesforce Exam Service Cloud Consultant Topic 9 Question 39 Discussion
Actual exam question for
Salesforce's
Service Cloud Consultant exam
Question #: 39
Topic #: 9
[All Service Cloud Consultant Questions]
Topic #: 9
Universal Containers (UC) added a channel to the Service Cloud deployment. UC wants the functionality to include the ability to log the case thread and store attachments to the case record.
Which channel should a consultant recommend to meet these requirements?
Suggested Answer:
A
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