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Salesforce Exam Service Cloud Consultant Topic 9 Question 53 Discussion
Actual exam question for
Salesforce's
Service Cloud Consultant exam
Question #: 53
Topic #: 9
[All Service Cloud Consultant Questions]
Topic #: 9
The Service Manager at Universal Containers is concerned that users will NOT be able to manage cases in the Service Console efficiently and reduce clicks.
Which feature should a Consultant implement to address this concern?
Suggested Answer:
A
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