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Salesforce CRT-211 Exam Questions
- Topic 1: Service Cloud Console Toolkit/ Change Management Options
- Topic 2: Data Quality Features and Policies/ Determining Appropriate Sharing Solutions
- Topic 3: Products, Price Books, Schedules, and Quotes/ Salesforce Security and Custom Objects
- Topic 4: Sales, Service, and Content Applications/ Automation, Change Management, and Auditing
- Topic 5: Salesforce Knowledge/ Restricting and Extending Object, Record, and Field Access
- Topic 6: Process Automation Tools and Best Practices/ Content Management/ Report Types/ Dashboards
- Topic 7: Analytics and Data Management/ Deployment Tools/ Territory Management
- Topic 8: Auditing and Monitoring/ Data Relationships/ Creating Reports
Free Salesforce CRT-211 Exam Actual Questions
Note: Premium Questions for CRT-211 were last updated On Dec. 10, 2024 (see below)
Sales management wants a small subset of users with different profiles and roles to be able to
view all data for compliance purposes. How can an administrator meet this requirement?
AW Computing continues to grow and has concerns about the volume of sensitive data being stored in its org. The administrator suggests utilizing Salesforce Shield.
What should the team consider before Implementing Salesforce Shield?
The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.
What could be the cause or the charges to routing?
Cloud Kicks has organization-wide snaring defaults on the opportunity set to prvete. However, members of the finance team need to see closed won opportunities. The Drama team members all have roles under the finance director, while the sales team members have roles under the sales marager.
Which two options should the administrator use to meet these criteria?
Choose 2 answers
Two options that the administrator should use to meet these criteria are:
Share with roles and subordinates of the finance director role. This option allows you to grant access to records based on the role hierarchy of your org. You can share records with users who are in a specific role or in roles below that role in the hierarchy. In this case, you can share records with roles and subordinates of the finance director role, which includes all the members of the finance team.
Create a criteria-based sharing rule where the won field = true. This option allows you to grant access to records based on certain field values or formulas. You can create a criteria-based sharing rule on opportunities that grants access to records where the won field is true, which means that the opportunity stage is closed won.
The other two options are incorrect because:
Make an owner-based sharing rule where the won field = true is not an option because owner-based sharing rules do not allow you to specify field values or formulas as criteria. Owner-based sharing rules only allow you to share records based on who owns them or what role or group they belong to.
Select all opportunities owned by the sales manager role is not an option because it does not meet the criteria of sharing all closed won opportunities. It only shares opportunities that are owned by users who are in the sales manager role, regardless of their stage.
The sales department has asked to limit access to the Amount field on the Opportunity to only tnose users. In the sales department and on the executtve team, Northern Trail Outfitters uses six custom profiles including Sales User. Marketing user, call Center user. Executive User Sales Manager user, ana call Center Manager user. Field level access is removed from three or the profiles In the sandbox.
What action should an administrator take to make sure this change is in production?
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