Free Salesforce Field Service Consultant Exam Dumps and Field Service Consultant Exam Questions

Question No: 1

MultipleChoice

A financial strvicts customtr wants to send emails to customers who log in for the first time on a new IP. The message should be deployed as fast as possible due to its sensitive content. The message contains Information related to the login IP.

What should a consultant recommend to deploy the email?

Options

AExecute a Triggered Emails Interaction.

BUse a User-Initiated Emails Interaction.

CUse the Transactional Messaging API.

DInject the subscriber into a Journey.

Question No: 2

MultipleChoice

A customer is using Marketing Cloud Connect but not sending tracking back to Sales Cloud. They want to create a Task on Contact and Lead records for follow up when someone has not opened five emails in a row.

Which activities could be used to fulfill this requirement'

Options

AAPI Event Entry, SQL Query Activity, Task Activity

BSalesforce Data Entry, SQL Query Activity, Task Activity

CScheduled Automation, SQL Query Activity; Data Extension Entry, Task Activity

DScheduled Automation, Filter Activity; Data Extension Entry, Contact Activity

Question No: 3

MultipleChoice

A marketer wants to personalize an email with real-time weather information from the Sunny Sky API.

What tool should be used to parse and display the response within the email?

Options

ANodeJS

BGTL

CApex

DSSJS

Question No: 4

MultipleChoice

Northern Trail Outfitters recently purchased Marketing Cloud to start running cross-channel campaigns. They are looking for guidance on which value to use as the subscriber key.

Which two options should the consultant recommend?

Choose 2 answers

Options

AMobile Device ID

BEmail

CCRM ID

DLoyalty Program Number

Question No: 5

MultipleChoice

A small restaurant franchise wants to implement Marketing Cloud to support their franchise owners. The corporate office owns the advertising copy and subscriber lists. The owners of franchised stores add a customized local message to the marketing campaign.

What hierarchy should be recommended?

Options

AOne business unit.

BOne business unit with shared folders.

CA One parent business unit and a child business unit for each franchise owner.

DOne parent business unit and a child business unit shared across franchise owners.

Question No: 6

MultipleChoice

A customer wants to integrate a new dataset with pre-existing contacts. This data will be updated via separate data feeds from the main contact information.

What data model configuration should be recommended'

Options

ACreate additional attribute fields in the main contact data extension.

BCreate new Salesforce data extension and link it to the other data extensions.

CCreate a new data extension and link it to the other data extensions.

DCreate a new data extension and link it as a new population.

Question No: 7

MultipleChoice

Northern Trail Outfitters uses separate Marketing Cloud accounts as environments for development, UAT, and production. They want to test all automations and Journeys In each environment prior to launching in production.

Which extension product should be used to speed up the migration of data extensions and Journey Builder configurations between each environment7

Configuration Manager

Options

BChange Sets

CDeployment Manager

DAnt Migration Tool

Question No: 8

MultipleChoice

Northern Trail Outfitters wants to create a query to populate a data extension with email subscribers who belong to a specific publication list.

Which Data View could they use to achieve this7

Options

A_ListSubscribers

B_EnterpriseAttribute

CSubscribers

D_PublicationSubscriber

Question No: 9

MultipleChoice

Northern Trail Outfitters uses a Salesforce Data Entry Source in their Journey that injects Salesforce Orders when they are either created or updated with a status of New, Currently Knitting, Shipped, and Complete. Their Journey works when orders are created, but they notice that it does not inject customers when their status is updated.

What could be causing this?

Options

AOrders are not being updated from not meeting criteria to meeting criteria

BSynchronized Data Sources poll for changes every 15 minutes at the quickest

COrders should be set up to allow injection upon update in Connect Configuration

DThe associated Contact should be updated to be injected

Question No: 10

MultipleChoice

Northern Trail Outfitters (NTO) sends emails from Content Builder and Journey Builder. When subscribers reply to an email, NTO would like to send an auto-reply message using a pre-defined HTML email that explains email replies are unmonitored and they should call NTO for any inquiries.

How could these auto-reply messages be enabled?

Options

AFrom the Reply Mail Management settings page, choose the 'Create Custom Response' option under 'Automated Response Email for Remaining Replies' section and select the HTML email from the 'define email* link.

BOpen Admin > Account Settings page In Email Studio and In the Auto Reply Email' section, select 'Custom' and paste the HTML email code into the text area field.

CA Create a Triggered Send and from a Sender Profile properties page, enable 'Custom Reply Mail
Management Settings', 'Use Auto Reply' and 'Reply using triggered send' options, then select the Triggered Send email.

DCreate a Triggered Send and on the Reply Mall Management settings page, choose the 'Create Custom Response' option under 'Automated Response Email for Remaining Replies' section, then select the Triggered Send email.