SAP Exam C_C4H320_34 Topic 1 Question 5 Discussion

Actual exam question for SAP's C_C4H320_34 exam

Question #: 5
Topic #: 1

[All C_C4H320_34 Questions]

Which area in the user interface can you use to resolve a customer complaint ticket?

AFeedback Icon at the top right of the Back office page

BOn the storefront using the Assisted Service Module

CBack office Collaboration Center

DBack office Customer Support Cockpit

Show Suggested Answer

Suggested Answer: D

by Gracia at Mar 18, 2024, 10:13 AM

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Blythe

4 months ago

The Back office Customer Support Cockpit, eh? Sounds like a job for a superhero in a cape and tights.

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Rueben

4 months ago

It's not just for superheroes, anyone can use the Back office Customer Support Cockpit to help customers.

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Loreen

4 months ago

I think I saw Batman using the Back office Customer Support Cockpit to resolve a ticket once.

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Karan

4 months ago

Yes, that's right! The Back office Customer Support Cockpit is where you can handle customer complaints.

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Lucina

5 months ago

The Back office Customer Support Cockpit? Now we're talking! That's where the action happens.

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Therese

5 months ago

The Back office Collaboration Center? Ah, finally, a sensible option. Teamwork makes the dream work!

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Ashlee

4 months ago

I agree, working together in the Back office Collaboration Center can make a big difference in resolving tickets.

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Donte

4 months ago

Absolutely, teamwork is essential in handling customer issues effectively.

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Benedict

4 months ago

Yes, the Back office Collaboration Center is the right place to resolve customer complaints.

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Cora

5 months ago

I'm not sure, but I think it could also be C) Back office Collaboration Center.

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Isaiah

5 months ago

I agree with the Customer Support Cockpit makes sense for resolving complaints.

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Ora

5 months ago

The Assisted Service Module on the storefront? Sounds like a job for a magician, not a customer support agent.

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Malcom

4 months ago

It may seem like magic, but with the right tools, customer support agents can resolve issues efficiently.

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Ammie

4 months ago

It may sound like magic, but it's actually a tool for customer support agents to assist customers.

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Ceola

4 months ago

Yes, the Assisted Service Module is where you can handle customer complaints.

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Jesus

4 months ago

Yes, the Assisted Service Module is where you can handle customer complaints.

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Marla

4 months ago

It may seem like magic, but it's actually a helpful tool for customer support agents.

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Olive

5 months ago

Yes, the Assisted Service Module is where you can handle customer complaints.

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Albina

5 months ago

I think the correct answer is D) Back office Customer Support Cockpit.

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German

5 months ago

The Feedback Icon at the top right of the Back office page? Really? That's like trying to fix a leaky faucet with a band-aid.

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Iola

5 months ago

B) On the storefront using the Assisted Service Module

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Rex

5 months ago

A) Feedback Icon at the top right of the Back office page

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Ashlyn

5 months ago

D) Back office Customer Support Cockpit

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Raymon

5 months ago

C) Back office Collaboration Center

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Arthur

5 months ago

A) Feedback Icon at the top right of the Back office page

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Kattie

5 months ago

I'm not sure, but I think it could also be C) Back office Collaboration Center.

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Georgiann

5 months ago

I agree with Shelton, the Customer Support Cockpit makes sense for resolving complaints.

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Shelton

6 months ago

I think the correct answer is D) Back office Customer Support Cockpit.

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