Best Run Bikes generates some of their Leads based on social media posts. They want to track the Leads that were generated from social media.As an Administrator, which configuration would you use to achieve this?
Hmm, I don't know, guys. What if we just create a new custom field for the Lead record instead? That way, we can capture the social media details without all the fuss.
Option C seems like the obvious choice here. Tracking the source of Leads is crucial for understanding the effectiveness of social media marketing efforts.
Coletta
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