SAP Exam C_C4H51_2405 Topic 4 Question 3 Discussion

Actual exam question for SAP's C_C4H51_2405 exam

Question #: 3
Topic #: 4

You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?

Note: There are 2 correct answers to this question.

AScoping in the Configuration Workbench

BSocial media channel configuration

CApproval process for social media import run

DWork distribution

Show Suggested Answer

Suggested Answer: B, D

by Laura at Sep 10, 2024, 07:11 PM

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Zana

19 days ago

I'm sensing a theme here. B and D are the way to go. Although, a little approval process might not hurt - keeps the social media team on their toes!

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Dahlia

21 days ago

Haha, approval process for social media? What is this, the stone age? B and D all the way, let's automate this thing!

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Marvel

2 days ago

User 1: Haha, approval process for social media? What is this, the stone age?

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2 months ago

B and D, of course! Configuring the social media channel and setting up work distribution are key to automating ticket creation from Facebook posts.

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Alexia

27 days ago

I agree, setting up the social media channel and work distribution is crucial for this process.

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Gilberto

28 days ago

B and D are definitely important for automating ticket creation from Facebook posts.

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Gerald

1 months ago

I agree, setting up the social media channel and work distribution is crucial for this process.

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Hubert

1 months ago

B and D are definitely important for automating ticket creation from Facebook posts.

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