SAP Exam C_C4H51_2405 Topic 6 Question 5 Discussion

Actual exam question for SAP's C_C4H51_2405 exam

Question #: 5
Topic #: 6

Which configuration steps can be used in SAP Service Cloud to send emails to a customer? Note: There are 2 correct answers to this question.

ASet up an approval process.

BCreate a customer and assign an email address.

CActivate Live Activity Configuration.

DDefine a template.

Show Suggested Answer

Suggested Answer: B, D

by Laura at Sep 10, 2024, 04:11 PM

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Dick

4 months ago

B and D, no doubt. Although, I'm pretty sure the 'Activate Live Activity Configuration' option is for, you know, live activities. Not email.

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Meghann

3 months ago

Definitely, setting up a template and assigning an email address are key steps for sending emails.

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Brandon

3 months ago

Yeah, I agree. 'Activate Live Activity Configuration' does seem more for live activities.

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Erasmo

3 months ago

I think B and D are the correct options for sending emails to customers.

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Elly

4 months ago

Bingo! B and D are the winners. Although, I'm surprised A isn't an option - who doesn't love a good approval process, am I right?

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Luann

4 months ago

B and D are definitely the way to go for sending emails in SAP Service Cloud.

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Scarlet

4 months ago

Agreed, having a template makes everything so much easier.

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Janey

4 months ago

Definitely! But setting up a template is crucial for sending emails.

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Merlyn

4 months ago

I know, right? Approval processes can be so satisfying.

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Jovita

4 months ago

I believe D) Define a template is another correct step to send emails to a customer.

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Germaine

4 months ago

I can see why C might seem like an option, but that's just for live chat. The real keys are B and D, my friends.

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Lorenza

5 months ago

I got this one! B and D are the way to go. Did you guys hear that the CEO wants us to send a million emails by next week? Hold on to your keyboards!

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Lera

4 months ago

We better get started on setting up those templates and creating customer email addresses.

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Kanisha

4 months ago

Wow, a million emails by next week? That's a lot of work!

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Catalina

4 months ago

I think you're right, B and D are the correct steps to send emails to customers.

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Francine

5 months ago

I agree with Lavina. Setting up an approval process could also be one of the correct steps.

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Lavina

5 months ago

I think B) Create a customer and assign an email address is one of the correct steps.

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Roxane

5 months ago

B and D are the correct answers. How else would you send an email to a customer without creating one or defining a template?

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Dana

4 months ago

User 2

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Tequila

5 months ago

User 1

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