SAP Exam C_C4H51_2405 Topic 8 Question 2 Discussion

Actual exam question for SAP's C_C4H51_2405 exam

Question #: 2
Topic #: 8

Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.

AService category

BEmployee

CAccount

DOrganization

ETerritory

Show Suggested Answer

Suggested Answer: B, D, E

by Brunilda at Sep 10, 2024, 04:09 PM

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Jade

16 days ago

I'm feeling lucky, so I'm going with all of the above! Except B, because let's be honest, who needs employees when you've got robots doing all the work?

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Nadine

8 days ago

A) Service category

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Argelia

22 days ago

I'm not sure about Organization and Territory. I think they might not be relevant for ticket routing.

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Starr

25 days ago

I agree with Galen. Service category, Employee, and Account make sense for ticket routing.

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Galen

29 days ago

I think the objects determined in ticket routing are Service category, Employee, and Account.

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Wilford

1 months ago

A, C, and E. Easy peasy lemon squeezy. It's like SAP Service Cloud is playing a game of 'Choose Your Own Adventure' with us.

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Dahlia

1 months ago

Hmm, I'm going with B, D, and E. Employees, organizations, and territories - the holy trinity of ticket routing!

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Carey

5 days ago

No problem! Ticket routing can be a bit tricky to understand at first.

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Tonette

27 days ago

Oh, I see. Thanks for the clarification.

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Therese

27 days ago

Actually, the correct answers are A, C, and E. Service category, account, and territory are the objects determined in ticket routing.

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Felix

29 days ago

I think you're on the right track with B, D, and E.

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Hector

2 months ago

A, C, and E for sure! Gotta love that ticket routing in SAP Service Cloud. It's like a game of connect-the-dots, but with customers and territories.

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Johnetta

27 days ago

I agree, ticket routing in SAP Service Cloud is like a puzzle!

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Johnetta

30 days ago

A, C, and E are correct!

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Marge

1 months ago

I agree, it's like a puzzle connecting customers and territories.

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Marge

1 months ago

A, C, and E are the correct answers for ticket routing in SAP Service Cloud.

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