SAP Exam C_C4H51_2405 Topic 8 Question 2 Discussion

Actual exam question for SAP's C_C4H51_2405 exam

Question #: 2
Topic #: 8

Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.

AService category

BEmployee

CAccount

DOrganization

ETerritory

Show Suggested Answer

Suggested Answer: B, D, E

by Brunilda at Sep 10, 2024, 04:09 PM

Limited Time Offer

25%

Off

Get Premium C_C4H51_2405 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Jade

2 months ago

I'm feeling lucky, so I'm going with all of the above! Except B, because let's be honest, who needs employees when you've got robots doing all the work?

upvoted 0 times

Franklyn

1 months ago

D) Organization

upvoted 0 times

...

Clement

1 months ago

C) Account

upvoted 0 times

...

Nadine

2 months ago

A) Service category

upvoted 0 times

...

Argelia

2 months ago

I'm not sure about Organization and Territory. I think they might not be relevant for ticket routing.

upvoted 0 times

...

Starr

2 months ago

I agree with Galen. Service category, Employee, and Account make sense for ticket routing.

upvoted 0 times

...

Galen

2 months ago

I think the objects determined in ticket routing are Service category, Employee, and Account.

upvoted 0 times

...

Wilford

3 months ago

A, C, and E. Easy peasy lemon squeezy. It's like SAP Service Cloud is playing a game of 'Choose Your Own Adventure' with us.

upvoted 0 times

...

Dahlia

3 months ago

Hmm, I'm going with B, D, and E. Employees, organizations, and territories - the holy trinity of ticket routing!

upvoted 0 times

Carey

2 months ago

No problem! Ticket routing can be a bit tricky to understand at first.

upvoted 0 times

...

Tonette

2 months ago

Oh, I see. Thanks for the clarification.

upvoted 0 times

...

Therese

2 months ago

Actually, the correct answers are A, C, and E. Service category, account, and territory are the objects determined in ticket routing.

upvoted 0 times

...

Felix

2 months ago

I think you're on the right track with B, D, and E.

upvoted 0 times

...

Hector

3 months ago

A, C, and E for sure! Gotta love that ticket routing in SAP Service Cloud. It's like a game of connect-the-dots, but with customers and territories.

upvoted 0 times

Johnetta

2 months ago

I agree, ticket routing in SAP Service Cloud is like a puzzle!

upvoted 0 times

...

Johnetta

3 months ago

A, C, and E are correct!

upvoted 0 times

...

Marge

3 months ago

I agree, it's like a puzzle connecting customers and territories.

upvoted 0 times

...

Marge

3 months ago

A, C, and E are the correct answers for ticket routing in SAP Service Cloud.

upvoted 0 times

...