SAP Exam C_C4H56I_34 Topic 1 Question 16 Discussion

Actual exam question for SAP's C_C4H56I_34 exam

Question #: 16
Topic #: 1

Which categories can you use when creating a service catalog in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

ACategory

BCause category

CIncident category

DSubcategory

Show Suggested Answer

Suggested Answer: A, D

by Maxima at Jul 05, 2024, 11:35 AM

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Catalina

2 months ago

Hmm, I'm not so sure. What about B) Cause category and C) Incident category? Those sound like they could be part of a service catalog too. I guess I'll have to do some more research on SAP Service Cloud.

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Georgiann

2 months ago

That's right! B) Cause category and C) Incident category are two of the correct categories that can be used when creating a service catalog in SAP Service Cloud Version 2.

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Georgiann

2 months ago

Yes, you are correct! B) Cause category and C) Incident category are indeed categories that can be used when creating a service catalog in SAP Service Cloud Version 2.

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Wilbert

3 months ago

I agree with Whitley. Those options make the most sense to me. I'm glad they specified it's for SAP Service Cloud Version 2 though, otherwise I might have been confused.

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Elliot

2 months ago

I agree, it's important to pay attention to the specific version mentioned in the question.

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Georgeanna

2 months ago

Yes, Cause category and Incident category are not used when creating a service catalog in SAP Service Cloud Version 2.

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Mari

2 months ago

I think Category and Subcategory are the correct options.

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Janine

3 months ago

I believe Subcategory is definitely needed for organizing services, but I'm not sure about Category. It could be too broad.

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Allene

3 months ago

I'm not sure about Cause category and Incident category, I think they might not be relevant for the service catalog.

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Whitley

3 months ago

I think the correct answers are A) Category and D) Subcategory. You can't really create a service catalog without categories and subcategories, right?

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