SAP Exam C_C4H56I_34 Topic 3 Question 23 Discussion

Actual exam question for SAP's C_C4H56I_34 exam

Question #: 23
Topic #: 3

[All C_C4H56I_34 Questions]

How can service agents create cases? Note: There are 2 correct answers to this question.

AIn Agent Desktop, click the Create button (+) and select Case.

BIn the Account General facet, Create button (+) and select Case.

CIn the Related Service Object facet of registered products, Create button (+) and select Case.

DIn the case worklist, Create button (+) and select Case.

Show Suggested Answer

Suggested Answer: B, C

by Myrtie at Sep 16, 2024, 09:41 AM

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Linwood

19 days ago

A and C are the way to go. I mean, come on, who doesn't love clicking the 'Create' button? It's like a little mini-celebration every time you do it.

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Mattie

3 days ago

User 1: I always go with option A, it's so easy to create cases that way.

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Rocco

22 days ago

I'm not sure about the answers. Can you explain why you think A and D are correct?

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Keneth

1 months ago

This is a trick question! The real answer is that service agents can create cases by using their imagination and some magic pixie dust. Why make it complicated?

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Nohemi

1 months ago

I agree with you, Ligia. Those options make the most sense.

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Celestina

1 months ago

I think B and D are the right answers. The question is asking how service agents can create cases, and those options specifically mention the 'Create' button and selecting 'Case'.

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Denny

5 days ago

That's true. It's important for service agents to know how to create cases efficiently.

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Latrice

20 days ago

Yes, you're correct. Those options mention clicking the 'Create' button and selecting 'Case'.

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Caitlin

23 days ago

I think B and D are the right answers.

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Tamra

1 months ago

A and C seem like the correct options to me. The question says there are 2 correct answers, and those two choices both mention creating a case from the 'Create' button.

upvoted 0 times