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SAP Exam C_C4H56I_34 Topic 4 Question 20 Discussion

Actual exam question for SAP's C_C4H56I_34 exam
Question #: 20
Topic #: 4
[All C_C4H56I_34 Questions]

Which elements can be used to determine the reaction time in Service Level Agreements? Note:

There are 2 correct answers to this question.

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Suggested Answer: A, C

by Suzan at Sep 06, 2024, 03:57 PM

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Shelia
18 days ago
Priority and case types, for sure. It's all about setting the right expectations and delivering on them. If only the sales contract and maintenance plan could magically make the reaction time faster!
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Temeka
7 days ago
User 1: Priority and case types are definitely key factors in determining reaction time.
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Kasandra
21 days ago
I see your point, Dean. Case types can also play a role in setting expectations for response times.
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Luis
24 days ago
Hmm, I wonder if there's a hidden trick here. Maybe they're looking for something more obscure, like the alignment of the stars or the phase of the moon? Just kidding, but you never know with these exam questions!
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Haydee
25 days ago
I agree with Lynelle. Priority and case types are the two correct answers - they define the urgency and complexity of the service request, which directly impact the reaction time.
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Virgilio
I see, so it's all about urgency and complexity.
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Katie
22 hours ago
Sales contract and maintenance plan are not relevant in this context.
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Kristian
10 days ago
Priority and case types are crucial in determining reaction time.
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Dean
27 days ago
I believe case types and sales contract are also important in determining reaction time.
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Chantell
28 days ago
I agree with Kasandra. Priority and maintenance plan are key factors in SLAs.
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Kasandra
1 months ago
I think priority and maintenance plan can be used to determine reaction time.
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Lynelle
2 months ago
Priority and case types seem to be the obvious choices here. The sales contract and maintenance plan don't really have anything to do with reaction time, do they?
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Paulina
27 days ago
I agree, the sales contract and maintenance plan are not relevant in this case.
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Lyla
28 days ago
C) Case types
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Abraham
1 months ago
A) Priority
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