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SAP Exam C_C4H56I_34 Topic 4 Question 20 Discussion

Actual exam question for SAP's C_C4H56I_34 exam
Question #: 20
Topic #: 4
[All C_C4H56I_34 Questions]

Which elements can be used to determine the reaction time in Service Level Agreements? Note:

There are 2 correct answers to this question.

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Suggested Answer: A, C

by Suzan at Sep 06, 2024, 03:57 PM

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Shelia
2 months ago
Priority and case types, for sure. It's all about setting the right expectations and delivering on them. If only the sales contract and maintenance plan could magically make the reaction time faster!
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Lenna
1 months ago
User 3: If only the sales contract and maintenance plan could speed things up!
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Tawna
1 months ago
User 2: Agreed, it's all about managing expectations and meeting them.
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Temeka
2 months ago
Priority and case types are definitely key factors in determining reaction time.
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Kasandra
2 months ago
I see your point, Dean. Case types can also play a role in setting expectations for response times.
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Luis
2 months ago
Hmm, I wonder if there's a hidden trick here. Maybe they're looking for something more obscure, like the alignment of the stars or the phase of the moon? Just kidding, but you never know with these exam questions!
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Haydee
2 months ago
I agree with Lynelle. Priority and case types are the two correct answers - they define the urgency and complexity of the service request, which directly impact the reaction time.
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Geoffrey
1 months ago
Exactly, those factors play a key role in Service Level Agreements.
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Virgilio
2 months ago
I see, so it's all about urgency and complexity.
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Katie
2 months ago
Sales contract and maintenance plan are not relevant in this context.
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Kristian
2 months ago
Priority and case types are crucial in determining reaction time.
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Dean
2 months ago
I believe case types and sales contract are also important in determining reaction time.
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Chantell
2 months ago
I agree with Kasandra. Priority and maintenance plan are key factors in SLAs.
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Kasandra
3 months ago
I think priority and maintenance plan can be used to determine reaction time.
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Lynelle
3 months ago
Priority and case types seem to be the obvious choices here. The sales contract and maintenance plan don't really have anything to do with reaction time, do they?
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Paulina
2 months ago
I agree, the sales contract and maintenance plan are not relevant in this case.
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Lyla
2 months ago
C) Case types
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Abraham
3 months ago
A) Priority
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