Ah, the service catalog, the holy grail of IT bureaucracy. I bet the correct answers are B), E), and something completely random just to keep us on our toes.
B) Service level determination and E) Case responsibility determination seem like the obvious choices here. The categories in the service catalog should be used to determine the appropriate service level and assign case responsibilities.
Nieves
2 months agoEric
8 days agoNida
9 days agoCora
22 days agoJohnson
1 months agoRima
2 months agoDoug
1 months agoPansy
1 months agoAshton
2 months agoTalia
2 months agoMabel
2 months agoTeri
27 days agoKathrine
1 months agoJohanna
2 months agoToshia
2 months agoNida
2 months agoRashad
2 months agoAllene
2 months agoBeula
2 months agoRashad
2 months agoRashad
2 months agoRosendo
2 months agoBrice
3 months agoXenia
3 months ago