SAP Exam C_FSM_2211 Topic 4 Question 31 Discussion

Actual exam question for SAP's C_FSM_2211 exam

Question #: 31
Topic #: 4

For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note: There are 2 correct answers to this question.

APerform the activity checkout.

BSet the service call to Finished.

CSet the service call to Technically Completed.

DRelease the assignment.

Show Suggested Answer

Suggested Answer: B, D

by Nina at Sep 17, 2024, 04:29 PM

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Malinda

9 days ago

Ah, the dispatcher's got the power! Setting the service call to Technically Completed and Releasing the assignment, that's their jam. Although, I wonder if they ever get the urge to just hit 'Finish' and call it a day?

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Lanie

10 days ago

Haha, the dispatcher's like the puppet master, pulling the strings behind the scenes. I bet they set the service call to Finished too, just to keep things tidy.

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Teri

16 days ago

The dispatcher definitely sets the service call to Technically Completed. Not sure about the other one though. Maybe they also perform the activity checkout?

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1 months ago

I think the dispatcher is responsible for releasing the assignment.

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