SAP Exam C_S4CFI_2402 Topic 1 Question 1 Discussion

Actual exam question for SAP's C_S4CFI_2402 exam

Question #: 1
Topic #: 1

[All C_S4CFI_2402 Questions]

You post and match an incoming payment to the incorrect customer account.

How can you correct the mistake?

AChange the customer on the payment document.

BReset the clearing and reverse the document.

CIssue a credit memo to the customer.

DContact the customer through correspondence

Show Suggested Answer

Suggested Answer: A

by Kallie at Mar 09, 2024, 05:13 PM

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Lenita

4 months ago

Issuing a credit memo may be necessary if the incorrect payment has already been processed.

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Rex

4 months ago

But wouldn't issuing a credit memo be another option to consider?

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Kindra

4 months ago

I agree, reversing the document is the best way to ensure accuracy in our records.

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Leatha

4 months ago

That makes sense, it's important to correct the mistake as soon as possible.

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Pedro

4 months ago

I think we should reset the clearing and reverse the document.

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Loren

4 months ago

C is the way to go, just change the customer and call it a day. No need to get the customer involved, they're busy enough already.

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Margurite

3 months ago

Yeah, changing the customer on the payment document seems like the easiest solution.

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Ryan

3 months ago

I agree, it's better to fix the mistake internally without involving the customer.

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Mozell

4 months ago

I think A is the best option, just reset the clearing and reverse the document.

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Gearldine

4 months ago

Hmm, I'd go with A. Gotta reset that clearing and reverse the doc, easy peasy!

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Luis

4 months ago

That's a good point, Allene. It could also help to prevent future errors.

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Buddy

5 months ago

Option B seems like the way to go. Can't have those pesky customers getting confused, right?

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Tiffiny

4 months ago

D) Contact the customer through correspondence.

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Glendora

4 months ago

B) Issue a credit memo to the customer.

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Truman

5 months ago

C is the way to go, just change the customer and call it a day. No need to get the customer involved, they're busy enough already.

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Gwenn

4 months ago

C) Change the customer on the payment document

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Aleisha

4 months ago

A) Reset the clearing and reverse the document

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Allene

5 months ago

I would also consider changing the customer on the payment document as another option to correct the mistake.

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Twana

5 months ago

I agree with Luis, it's important to correct the mistake by reversing the document.

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Melita

5 months ago

Hmm, I'd go with A. Gotta reset that clearing and reverse the doc, easy peasy!

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Louis

4 months ago

I don't think that's the right approach.

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Blossom

4 months ago

B) Issue a credit memo to the customer.

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Deeanna

4 months ago

Yeah, that seems like the most efficient solution.

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Roslyn

4 months ago

A) Reset the clearing and reverse the document

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Inocencia

4 months ago

I think it's better to communicate with the customer.

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Lino

5 months ago

D) Contact the customer through correspondence.

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Brittney

5 months ago

That's the correct way to fix it.

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Quentin

5 months ago

A) Reset the clearing and reverse the document

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Nydia

6 months ago

Option B seems like the way to go. Can't have those pesky customers getting confused, right?

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Luis

6 months ago

I think the best option is to reset the clearing and reverse the document.

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