SAP Exam C_S4CPB_2402 Topic 1 Question 2 Discussion

Actual exam question for SAP's C_S4CPB_2402 exam

Question #: 2
Topic #: 1

[All C_S4CPB_2402 Questions]

You post and match an incoming payment to the incorrect customer account. How can you correct the mistake?

AReset the clearing and reverse the document

BIssue a credit memo to the customer.

CChange the customer on the payment document.

DContact the customer through correspondence.

Show Suggested Answer

Suggested Answer: A

by Dorthy at Mar 09, 2024, 07:14 PM

Limited Time Offer

25%

Off

Get Premium C_S4CPB_2402 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Jani

4 months ago

Oh boy, this sounds like a real headache. I'd recommend following the company's official procedures to the letter. Can't be too careful with these things.

upvoted 0 times

Sena

3 months ago

You could also double-check the payment details and manually transfer the funds to the correct customer account.

upvoted 0 times

...

Blair

3 months ago

I think the best way to correct the mistake is to contact the finance department and explain the situation.

upvoted 0 times

...

Kristofer

4 months ago

Candidate 2: Overall, attention to detail and careful verification of customer accounts are key to avoid errors like this.

upvoted 0 times

...

Leota

4 months ago

Hmm, I'd probably have to contact the customer and get them to okay the transfer. Gotta keep those records straight, you know?

upvoted 0 times

Rutha

3 months ago

Make sure to update the records once the transfer is completed to avoid any future confusion.

upvoted 0 times

...

Kristofer

3 months ago

You could contact the customer and ask for their permission to transfer the payment to the correct account.

upvoted 0 times

...

Ettie

4 months ago

Candidate 1: Yes, creating a journal entry would also help maintain correct accounting records.

upvoted 0 times

...

Johnathon

4 months ago

Candidate 3: Another way to correct the mistake is to create a journal entry to move the payment from the incorrect customer account to the correct one.

upvoted 0 times

...

Pete

4 months ago

I'd say just take the money back and put it in the right account. Easy peasy!

upvoted 0 times

Laticia

3 months ago

You should update the payment information in the system to reflect the correct customer account.

upvoted 0 times

...

Carin

3 months ago

You can issue a refund to the incorrect customer and then apply the payment to the correct account.

upvoted 0 times

...

Britt

4 months ago

You can contact the customer to confirm the correct account details.

upvoted 0 times

...

Shaquana

4 months ago

Candidate 2: I think it's important to double check the customer account before posting any payments to avoid this mistake.

upvoted 0 times

...

Isaac

4 months ago

Candidate 1: You can reverse the incorrect entry and post the payment to the correct customer account.

upvoted 0 times

...

Jesus

5 months ago

User2: No problem, mistakes happen, it's important to address them quickly and effectively.

upvoted 0 times

...

Hannah

5 months ago

Oh boy, this sounds like a real headache. I'd recommend following the company's official procedures to the letter. Can't be too careful with these things.

upvoted 0 times