A customer wants to use Desktop Assistant for a non-SAP target application that is not listed in the Product Availability Matrix (PAM) and asks you whether this is possible. What do you reply?
Hmm, I'm going to go with D. Even though the app isn't officially supported, you should still evaluate whether it might work. Can't hurt to try, right?
I think the correct answer is B. If the application is not listed in the PAM, Desktop Assistant cannot be rolled out for it. The PAM is the definitive guide to supported applications.
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