You plan a product recall with the help of automatically generated tickets. Which tool do you use?
Which configuration steps can be used in SAP Service Cloud to send emails to a customer? Note: There are 2 correct answers to this question.
Which fields can be used to maintain service levels? Note: There are 2 correct answers to this question.
You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?
Note: There are 2 correct answers to this question.
Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.
Trevor
1 days agoLeigha
2 days agoAlishia
16 days agoJoanna
17 days agoDenny
26 days agoLisandra
1 months agoJeffrey
1 months agoNada
2 months agoStephaine
2 months agoOnita
2 months ago