Scaled Agile Exam SAFe-APM Topic 6 Question 19 Discussion

Actual exam question for Scaled Agile's SAFe-APM exam

Question #: 19
Topic #: 6

[All SAFe-APM Questions]

Which research game is primarily used to better understand Customer needs?

ABuy a Feature

BPrune the Product Tree

CSpider Web

DShow and Tell

Show Suggested Answer

Suggested Answer: A

Buy a Feature is a research game that involves presenting customers with a list of possible features for a product or service, and giving them a limited budget to spend on their preferred ones. This game helps to understand customer needs, priorities, trade-offs, and willingness to pay. It also encourages collaboration and discussion among customers, and generates feedback and insights for the product team.

Buy a Feature: This article from the Scaled Agile Framework explains the purpose, process, and benefits of the Buy a Feature game, and provides an example of how it can be used in a SAFe context.

Buy a Feature: The Game that Teaches Prioritization: This article from Innovation Games describes the rules, variations, and outcomes of the Buy a Feature game, and provides tips and resources for facilitating it.

Customer Needs Analysis: Definition & Research Methods: This article from Qualtrics XM provides an overview of customer needs analysis, and discusses various research methods, including Buy a Feature, to identify and understand customer needs.

by Audry at Sep 16, 2024, 11:58 AM

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Long

2 months ago

I'm going with C) Spider Web. It's just more... entangling. You know, like how customer needs can be a real web to untangle sometimes.

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Burma

2 months ago

B) Prune the Product Tree is the obvious choice here. Weeding out the features no one wants? That's how you get to the root of customer needs.

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Ernest

1 months ago

C) Spider Web might help uncover unexpected connections between customer needs.

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Rikki

1 months ago

A) Buy a Feature could also be useful to understand what customers are willing to pay for.

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Penney

1 months ago

B) Prune the Product Tree is the obvious choice here.

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Shawnda

2 months ago

D) Show and Tell, for sure! What better way to understand your customers than by having them demonstrate their needs face-to-face? That's the way to go.

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