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Scaled Agile Exam SAFe-APM Topic 7 Question 21 Discussion
Topic #: 7
Which aspect of whole-product thinking captures a Customer's price sensitivity?
The expected product is the aspect of whole-product thinking that captures a Customer's price sensitivity. Whole-product thinking is a framework that helps to define and deliver a complete solution that meets the Customer's needs and expectations. Whole-product thinking consists of four levels: generic product, expected product, augmented product, and potential product. The expected product is the level that includes the basic features and benefits that the Customer expects from the product, and that determines the Customer's willingness to pay for the product. The expected product reflects the Customer's price sensitivity, which is the degree to which the Customer's behavior is influenced by the price of the product.
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Which aspect of whole-product thinking captures a Customer's price ...
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