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Scaled Agile Exam SAFe-DevOps Topic 3 Question 1 Discussion

Actual exam question for Scaled Agile's SAFe-DevOps exam
Question #: 1
Topic #: 3
[All SAFe-DevOps Questions]

What does the %C&A metric measure in the Continuous Delivery Pipeline?

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Suggested Answer: D

The %C&A metric measures the percent of time downstream customers receive work that is usable as-is in the Continuous Delivery Pipeline. The %C&A metric is a measure of the quality of the work output from a process step. It indicates the percentage of time that the downstream customers receive work that is acceptable as is, without any rework or errors. To calculate the %C&A metric, the people responsible for the next step need to inspect the work output from the previous step and determine whether it meets the quality standards and expectations. They also need to provide feedback to the previous step on the defects or issues they find and how they affect the value stream. By measuring the %C&A metric, the enterprise can gain insight into the current state of the delivery process, such as the lead time, cycle time, throughput, quality, and waste. This insight can help the enterprise identify bottlenecks, dependencies, handoffs, delays, and inefficiencies that affect the flow of value. The %C&A metric can also help the enterprise understand how the flow of value can be improved by applying the principles and practices of DevOps, such as culture, automation, lean flow, measurement, and recovery.By improving the %C&A metric, the enterprise can increase customer satisfaction, reduce costs, accelerate time-to-market, and enhance business agility


by Lorean at Apr 09, 2024, 09:02 PM

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Shawn
6 months ago
I see where you're coming from, but I still think it's about the accuracy of process times.
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Han
7 months ago
But wouldn't it make more sense for it to measure the percent of time downstream customers receive usable work?
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Christoper
7 months ago
I disagree, I believe it measures the percent complete and average times.
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Han
7 months ago
I think %C&A measures the percent concurrent and accurate process times.
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Camellia
6 months ago
So %C&A is about process times, makes sense.
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Justine
7 months ago
I agree, %C&A measures the percent concurrent and accurate process times.
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Ty
8 months ago
Amen to that, Justine. I mean, if we all agree on option D, it's gotta be the right answer, right? The exam writers can't be that cruel... can they?
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Tracey
8 months ago
Well, from what I understand, the %C&A metric is all about measuring how efficient and effective the delivery pipeline is. It's supposed to give you a sense of how much of the work being produced is actually usable by the downstream customers.
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Jeanice
8 months ago
Aw man, this question is tricky. I'm not sure if I even know what the %C&A metric is supposed to measure. Anyone have any insight on this?
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