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Scaled Agile Exam SSM Topic 3 Question 9 Discussion

Actual exam question for Scaled Agile's SSM exam

Question #: 9
Topic #: 3

[All SSM Questions]

According to SAFe, which of the following key traits of effective Scrum Masters/Team Coaches is crucial for team members to accept coaching?

AOptimism

BEmpathy

CFairness

DAgreeableness

Show Suggested Answer

Suggested Answer: B

According to SAFe, empathy is one of the key traits of effective Scrum Masters/Team Coaches. Empathy means displaying an authentic understanding and concern for a team member's beliefs or feelings. By being empathetic, Scrum Masters/Team Coaches can build trust and rapport with the team, which are essential for people to accept and welcome coaching. Empathy also helps Scrum Masters/Team Coaches to tailor their coaching style and approach to the needs and preferences of each team member. (Must be taken from SAFe 6 Scrum Master resources)

Scrum Master/Team Coach

According to SAFe which of the following key traits of effective - Studocu

by Raul at Feb 12, 2024, 08:19 PM

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Lynette

6 months ago

C: I see your point, empathy can help build trust and create a more supportive coaching environment.

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Idella

6 months ago

A: True, but empathy allows the Scrum Master/Team Coach to connect with team members on a deeper level.

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Ronnie

6 months ago

D: I think optimism is important too, to keep team members motivated and positive.

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Walker

6 months ago

C: Fairness also plays a key role in gaining the trust of team members.

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Iluminada

6 months ago

B: I agree, being able to understand and share the feelings of others is important in coaching.

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Wilda

7 months ago

A: I think empathy is crucial for team members to accept coaching.

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Gretchen

7 months ago

I believe C) Fairness is also important for gaining the trust of team members.

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Wai

7 months ago

I agree with Mozell, empathy helps in understanding and connecting with team members.

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Mozell

7 months ago

I think B) Empathy is crucial for team members to accept coaching.

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