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SDI Exam SD0-302 Topic 1 Question 84 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 84
Topic #: 1
[All SD0-302 Questions]

Of the options listed, which is a common cause of stress often seen in the Service Desk environment?

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Suggested Answer: B

by Gracia at Apr 08, 2024, 10:41 AM

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Merilyn
6 months ago
Desk seating plans can also be a source of stress, especially if the environment is noisy or uncomfortable.
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Pamella
7 months ago
I personally find working closely with developers to be stressful as well.
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Deandrea
7 months ago
I agree, having staff leave and new ones come in can disrupt the team dynamic.
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An
7 months ago
I think staff turnover is a common cause of stress in the Service Desk environment.
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Blair
8 months ago
Haha, true that! I'd be more worried about the users than the seating arrangement. Some of those people can really drive you up the wall, you know?
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Keneth
8 months ago
You know, I'm starting to think this whole exam is just designed to stress us out. I mean, who cares about desk seating plans, option D? That's the least of my worries on the Service Desk.
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Willodean
8 months ago
Okay, let's not bash the developers too much here. I mean, they're the ones who create the tools and systems we rely on, right? I think the real stress comes from dealing with constantly changing staffing, like option B said.
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Dottie
8 months ago
Ha! You got that right. Developers are like cats - they do their own thing and don't respond well to instructions. I'd be stressed out too if I had to work with them day in and day out.
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Cletus
6 months ago
A) Routine scheduling of tasks
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Iluminada
7 months ago
I agree, turnover can definitely cause stress in a workplace.
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James
7 months ago
B) Staff have left and been replaced
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Lawrence
8 months ago
Hmm, I'm not so sure about that. I think working closely with developers, option C, can be a major source of stress. Those guys can be a real handful sometimes, am I right?
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Hubert
8 months ago
This is a pretty straightforward question, but I can see how it could trip some people up. I'd say the common cause of stress is option B - staff have left and been replaced. That can really disrupt the team dynamic and lead to a lot of chaos on the Service Desk.
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