SDI Exam SD0-302 Topic 3 Question 97 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 97
Topic #: 3

[All SD0-302 Questions]

You have a new member of staff starting on the Service Desk and you are planning to spend some

time mentoring them. Which option best describes the first step you should take in this process?

AReview individual analyst KPIs

BDefine your mentoring plan for the staff member

CAssess the employees abilities, competencies and commitment level

DPrepare a training and development plan for them

Show Suggested Answer

Suggested Answer: C

by Jose at Sep 12, 2024, 08:27 PM

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Mee

2 months ago

This is a no-brainer - C is the only logical choice. You can't mentor someone effectively without first evaluating their abilities and commitment.

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Ahmed

2 months ago

D all the way! Training and development is key to setting up the new hire for success. Gotta invest in that from the start.

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Felicia

21 days ago

C) Assess the employees abilities, competencies and commitment level

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Kendra

30 days ago

B) Define your mentoring plan for the staff member

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Adell

1 months ago

A) Review individual analyst KPIs

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Ardella

2 months ago

Hmm, I'm torn between B and C. Ultimately, you need both a solid mentoring plan and a good understanding of the employee's skills and mindset.

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Kati

1 months ago

You're right, we need both a mentoring plan and a good understanding of the employee's skills and mindset.

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Jenelle

1 months ago

Yes, but it's also important to assess the employee's abilities, competencies, and commitment level.

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Aliza

2 months ago

I think you should start by defining your mentoring plan for the staff member.

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I think preparing a training and development plan (option D) should come after assessing the employee's abilities. So, C) Assess the employees abilities, competencies and commitment level is the best first step.

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Britt

2 months ago

I'd say B is the way to go. You need to have a clear plan in place before you start mentoring. Winging it is a recipe for disaster.

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Cortney

1 months ago

True, understanding their strengths and areas for development is key to creating an effective mentoring plan.

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Kimbery

1 months ago

I think assessing the employee's abilities and commitment level is crucial too.

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Geraldine

2 months ago

Definitely, it sets the foundation for a productive mentoring relationship.

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Pearly

2 months ago

I agree, having a clear plan is essential for successful mentoring.

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Izetta

2 months ago

I agree with Aliza. It's important to understand where the new staff member is at before creating a mentoring plan.

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Aliza

3 months ago

I think the first step should be C) Assess the employees abilities, competencies and commitment level.

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Asha

3 months ago

C definitely seems like the best approach. Gotta understand the new hire's strengths and weaknesses before you can create an effective mentoring plan.

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Lavera

2 months ago

It's all about setting them up for success from the start.

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Elroy

2 months ago

Once you know where they stand, you can tailor your mentoring plan to help them succeed.

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Georgiann

2 months ago

I agree, assessing their abilities and commitment level is crucial for effective mentoring.

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SDI Exam SD0-302 Topic 3 Question 97 Discussion

Contribute your Thoughts:

Mee

Ahmed

Felicia

Kendra

Adell

Ardella

Kati

Jenelle

Aliza

Shayne

Britt

Cortney

Kimbery

Geraldine

Pearly

Izetta

Aliza

Asha

Lavera

Elroy

Georgiann