SDI Exam SD0-401 Topic 1 Question 104 Discussion

Actual exam question for SDI's SD0-401 exam

Question #: 104
Topic #: 1

Which action best illustrates excellent customer service?

AActively listen to customers when they talk to you.

BFeel sorry for your customers if they are troubled.

CLet customers know your personal accomplishments.

DListen to colleagues when customers talk to you.

Show Suggested Answer

Suggested Answer: A

by Dorothy at Dec 07, 2024, 09:37 AM

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6 days ago

I think the best action is A) Actively listen to customers when they talk to you. It shows that you care about their needs.

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